Dental Treatment & Scheduling Coordinator

Who Are We?

We were voted BEST DENTIST IN DUBLIN in 2025 and are bringing that same care to our beautiful, brand new, state of the art facility in PLEASANTON. We built our DREAM OFFICE and we are looking for talent to join our DREAM TEAM!

We are a multidisciplinary dental office (General, Ortho, OS, Perio) with an exceptional team who values high-quality, patient-centric care, quality communication and collaboration, and positive energy.

The ideal candidate should be a strong communicator, a team player, a quick learner, who has good emotional management, who is humble, positive, solution-oriented with a heart to serve others. We are looking for someone to utilize their skill-sets, passion, and solution-based thinking to support the practice's mission to provide an environment that exceeds the expectations of our patients and dental team. We are seeking individuals to join our team who have the following qualities:
Excellent customer service skills
Positive attitude, energetic, friendly
Strong interersonal, written and verbal communication skills
Team-oriented
Punctual, dependable
Good work ethic
Ethical, high integrity
Quick learner
Proactive, self starter, can work independently
Organized, detail-oriented
Accountable
EXPERIENCE REQUIRED:
One year of experience working front office in a dental practice REQUIRED
Knowledge of dental terminology REQUIRED
Knowledge of dental insurance REQUIRED
Experience with Open Dental software PREFERRED
Experience with treatment coordination PREFERRED
JOB RESPONSIBILITIES OVERVIEW:
Help create a warm, welcoming, professional patient experience
Answer phone calls, emails, texts and coordinate communication between our patients and providers
Present and explain treatment plans clearly
Verify insurance and review financial options
Collect and post payments
Create and post insurance claims
Schedule appointments for patients
Manage and optimize the daily schedule
SCHEDULE
This can be a part-time or full-time position, Mondays thru Saturday. Let us know your availability. For the ideal candidates, we offer flexibility in our schedule. Let's figure out something that works!

BENEFITS
Full-time: Health Insurance, Dental Coverage, 401K w/ up to 4% matching, Paid Holiday, Paid Time Off, Uniform Allowance
Part-time: Dental Coverage, Paid Sick Leave, Uniform Allowance, 401K w/ up to 4% matching (if you work 3 days/week for 12 months)
Pay: $22.00 - $32.00 per hour
Benefits:
401(k) matching
Continuing education credits
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person