full-time 7 days ago
Denture Clinic Front Desk Receptionist
Todays Dentistry Caldwell Ume Dental Growth
Nampa, ID 83651
16 - 21/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Front Office Receptionist – Denture & Extraction Office
Job Overview
We are seeking a dependable, patient-focused Front Office Receptionist to join our denture and extraction practice. This position serves as an important first point of contact for our patients and works closely with both the front office and clinical teams to provide an organized, welcoming, and supportive patient experience.
Many of our patients come to us experiencing dental discomfort, anxiety, or uncertainty about their treatment options. The ideal candidate communicates with patience, empathy, and professionalism while helping patients navigate appointments, insurance, financial questions, and the administrative aspects of their care.
We are looking for someone who enjoys working as part of a team, communicates respectfully with patients and coworkers, and is willing to help where needed to support the success of the office.
Key Responsibilities
Greet patients in a welcoming and professional manner and assist with check-in and check-out.
Answer incoming calls and respond to patient questions professionally and courteously.
Schedule and coordinate consultations, extractions, denture services, follow-up visits, and other appointments based on established scheduling protocols.
Communicate clearly and compassionately with patients, including those who may be experiencing dental discomfort, anxiety, or concerns about treatment.
Work collaboratively with providers, dental assistants, and other team members to support efficient patient flow and continuity of care.
Provide patients with accurate information regarding office procedures, scheduling, insurance, and financial processes within the scope of the position.
Work with our revenue cycle management team and patients regarding insurance.
Accurately enter and maintain patient information and documentation in the practice management system.
Follow up with patients regarding appointments, documentation, and other outstanding administrative needs.
Maintain patient confidentiality and follow applicable privacy and HIPAA requirements.
Help maintain an organized and welcoming front office environment.
Assist with other related administrative and office responsibilities as needed.
What We’re Looking For
Successful candidates will demonstrate:
Friendly, courteous, and professional communication with patients and coworkers.
A patient-focused approach and the ability to communicate appropriately with individuals who may be anxious, uncomfortable, or frustrated.
The ability to work collaboratively and respectfully as part of a team.
Dependability, accountability, and consistent follow-through.
Strong organizational and time-management skills.
The ability to manage multiple priorities in a busy dental office environment.
Attention to detail and accuracy when scheduling, documenting, and handling patient information.
The ability to remain professional and solution-focused during challenging patient interactions.
A willingness to assist teammates and contribute to the overall needs of the office.
Qualifications
Required:
High school diploma or equivalent.
Strong verbal and written communication skills.
Ability to maintain confidentiality and appropriately handle sensitive patient information.
Ability to perform the administrative, communication, and scheduling responsibilities of the position with or without reasonable accommodation.
Preferred:
Previous dental front office or dental reception experience.
Experience with dental scheduling, dental insurance, and patient management.
Experience with Dentrix Ascend or similar dental practice management software.
Bilingual English/Spanish communication skills.
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Job Overview
We are seeking a dependable, patient-focused Front Office Receptionist to join our denture and extraction practice. This position serves as an important first point of contact for our patients and works closely with both the front office and clinical teams to provide an organized, welcoming, and supportive patient experience.
Many of our patients come to us experiencing dental discomfort, anxiety, or uncertainty about their treatment options. The ideal candidate communicates with patience, empathy, and professionalism while helping patients navigate appointments, insurance, financial questions, and the administrative aspects of their care.
We are looking for someone who enjoys working as part of a team, communicates respectfully with patients and coworkers, and is willing to help where needed to support the success of the office.
Key Responsibilities
Greet patients in a welcoming and professional manner and assist with check-in and check-out.
Answer incoming calls and respond to patient questions professionally and courteously.
Schedule and coordinate consultations, extractions, denture services, follow-up visits, and other appointments based on established scheduling protocols.
Communicate clearly and compassionately with patients, including those who may be experiencing dental discomfort, anxiety, or concerns about treatment.
Work collaboratively with providers, dental assistants, and other team members to support efficient patient flow and continuity of care.
Provide patients with accurate information regarding office procedures, scheduling, insurance, and financial processes within the scope of the position.
Work with our revenue cycle management team and patients regarding insurance.
Accurately enter and maintain patient information and documentation in the practice management system.
Follow up with patients regarding appointments, documentation, and other outstanding administrative needs.
Maintain patient confidentiality and follow applicable privacy and HIPAA requirements.
Help maintain an organized and welcoming front office environment.
Assist with other related administrative and office responsibilities as needed.
What We’re Looking For
Successful candidates will demonstrate:
Friendly, courteous, and professional communication with patients and coworkers.
A patient-focused approach and the ability to communicate appropriately with individuals who may be anxious, uncomfortable, or frustrated.
The ability to work collaboratively and respectfully as part of a team.
Dependability, accountability, and consistent follow-through.
Strong organizational and time-management skills.
The ability to manage multiple priorities in a busy dental office environment.
Attention to detail and accuracy when scheduling, documenting, and handling patient information.
The ability to remain professional and solution-focused during challenging patient interactions.
A willingness to assist teammates and contribute to the overall needs of the office.
Qualifications
Required:
High school diploma or equivalent.
Strong verbal and written communication skills.
Ability to maintain confidentiality and appropriately handle sensitive patient information.
Ability to perform the administrative, communication, and scheduling responsibilities of the position with or without reasonable accommodation.
Preferred:
Previous dental front office or dental reception experience.
Experience with dental scheduling, dental insurance, and patient management.
Experience with Dentrix Ascend or similar dental practice management software.
Bilingual English/Spanish communication skills.
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Requirements
• High school diploma or GED
• Time management
• Attention to detail
• Interpersonal skills
• HIPAA
• Time management
• Attention to detail
• Interpersonal skills
• HIPAA
About Todays Dentistry Caldwell Ume Dental Growth
Ume Dental Growth is a dental practice dedicated to providing high-quality dental care in a welcoming and innovative environment. Our vision is to continuously grow and evolve to meet the needs of our patients and the community.