full-time 20 days ago
Denture Clinic Receptionist
Anonymous Office
231 Lonsdale Avenue, North Vancouver, BC V7M 2E9
23–33/hr
About the Practice
6 Team Members
Dentrix Software
Job Description
Denture Clinic Receptionist / Patient Coordinator
Denture Clinic — Lower Lonsdale, North Vancouver | Full-time, Monday–Friday
Our receptionist is retiring, and we're looking for the right person to take over the front desk.
We've been in this neighbourhood for over fifteen years. A lot of our patients have been with us most of that time — they'll know your name within a month, and you'll know theirs. It's a busy practice with real variety in the day, and a small team where what you do matters.
You won't be thrown in. Our retiring receptionist is staying on to train the right candidate through the transition. You'll learn the patients, the systems, and the rhythm of the clinic from the person who built it — not from a manual.
Responsibilities
Greet patients and visitors warmly, creating a welcoming atmosphere from the moment they arrive
Manage appointment scheduling using dental practice management software such as Denturist Office Manager, ensuring optimal patient flow
Answer multi-line phone systems promptly and professionally, directing calls accurately to appropriate staff members
Verify patient insurance information and process payments efficiently at the front desk
Maintain accurate records by updating electronic medical records (EMRs) and managing patient files securely
Assist with administrative tasks including filing, data entry, and correspondence related to dental office operations
Coordinate with office staff to confirm appointments, follow up on cancellations or reschedules, and support overall workplace efficiency
Skills
Proven experience as a dental receptionist or in a medical office setting with strong familiarity with dental/denture practice workflows
Proficiency in dental management software such as Denturist Office Manager is an asset, along with experience using electronic medical records systems
Excellent communication skills for handling multi-line phone systems and interacting professionally with patients and team members
Knowledge of medical terminology relevant to dental care to accurately assist with patient inquiries and documentation
Strong organizational skills with attention to detail in managing schedules, records, and billing processes
Ability to multitask effectively in a fast-paced environment while maintaining a friendly demeanor
Prior office experience in healthcare settings is highly desirable, along with familiarity with administrative procedures in medical or dental offices
Join us in making a difference by providing outstanding front desk support that enhances our patients' experience. Your enthusiasm and professionalism will contribute significantly to our mission of delivering top-quality dental care in a warm and welcoming environment.
Pay: $23.00-$33.00 per hour
Expected hours: 35.0 – 40.0 per week
Work Location: In person
Denture Clinic — Lower Lonsdale, North Vancouver | Full-time, Monday–Friday
Our receptionist is retiring, and we're looking for the right person to take over the front desk.
We've been in this neighbourhood for over fifteen years. A lot of our patients have been with us most of that time — they'll know your name within a month, and you'll know theirs. It's a busy practice with real variety in the day, and a small team where what you do matters.
You won't be thrown in. Our retiring receptionist is staying on to train the right candidate through the transition. You'll learn the patients, the systems, and the rhythm of the clinic from the person who built it — not from a manual.
Responsibilities
Greet patients and visitors warmly, creating a welcoming atmosphere from the moment they arrive
Manage appointment scheduling using dental practice management software such as Denturist Office Manager, ensuring optimal patient flow
Answer multi-line phone systems promptly and professionally, directing calls accurately to appropriate staff members
Verify patient insurance information and process payments efficiently at the front desk
Maintain accurate records by updating electronic medical records (EMRs) and managing patient files securely
Assist with administrative tasks including filing, data entry, and correspondence related to dental office operations
Coordinate with office staff to confirm appointments, follow up on cancellations or reschedules, and support overall workplace efficiency
Skills
Proven experience as a dental receptionist or in a medical office setting with strong familiarity with dental/denture practice workflows
Proficiency in dental management software such as Denturist Office Manager is an asset, along with experience using electronic medical records systems
Excellent communication skills for handling multi-line phone systems and interacting professionally with patients and team members
Knowledge of medical terminology relevant to dental care to accurately assist with patient inquiries and documentation
Strong organizational skills with attention to detail in managing schedules, records, and billing processes
Ability to multitask effectively in a fast-paced environment while maintaining a friendly demeanor
Prior office experience in healthcare settings is highly desirable, along with familiarity with administrative procedures in medical or dental offices
Join us in making a difference by providing outstanding front desk support that enhances our patients' experience. Your enthusiasm and professionalism will contribute significantly to our mission of delivering top-quality dental care in a warm and welcoming environment.
Pay: $23.00-$33.00 per hour
Expected hours: 35.0 – 40.0 per week
Work Location: In person