Expanded Functions Dental Assistant

Job Summary
We are seeking a dedicated and detail-oriented Dental Assistant/Receptionist to join our dental practice. This role combines clinical support with front desk responsibilities, ensuring smooth operations and exceptional patient care. The ideal candidate will have experience with dental administrative tasks and excellent communication skills. Bilingual abilities are a plus, as is familiarity with dental terminology and office management software. This position offers an opportunity to work in a professional environment committed to providing high-quality dental services.

Responsibilities
Greet patients warmly and manage patient check-in/check-out processes efficiently
Schedule appointments and manage patient flow using dental office management software - Curve Dental.

Verify insurance coverage and perform insurance eligibility verification
Collect payments, process medical billing, and handle financial transactions accurately
Maintain accurate and up-to-date patient records within Curve.

Assist the dentist during procedures by preparing instruments and ensuring sterilization protocols are followed
Review documentation for accuracy and completeness, including care plans and medical records
Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times
Handle multi-line phone systems with professionalism, demonstrating excellent phone etiquette
Perform administrative duties such as filing, data entry, and managing correspondence
Maintain a clean and organized front desk area and clinical space
Experience
Prior experience in a dental clinic or medical office environment is preferred
Proficiency with dental practice management software such as Eaglesoft or Dentrix is highly desirable
Knowledge of EMR/EHR systems including Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms
Familiarity with medical billing, coding (CPT, ICD), insurance verification, and health information management practices
Strong understanding of dental terminology, medical terminology, HIPAA compliance, and documentation standards
Bilingual skills are advantageous to assist diverse patient populations
Excellent customer service skills with the ability to handle multi-tasking in a fast-paced environment
Office experience involving clerical support, front desk operations, appointment scheduling, and phone handling is essential
This position offers an engaging work environment where clinical support meets administrative excellence. Candidates committed to providing outstanding patient service while maintaining meticulous records will thrive in this role.

Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
Continuing education credits
Dental insurance
Employee discount
On-site gym
On-the-job training
Profit sharing
Work Location: In person