Experienced Dental Clinic Receptionist

Job Overview: Requires at least three years of dental clinic experience with Open dental software.

We are seeking a dynamic and organized Dental Clinic Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth and welcoming experience for every patient. Your energetic approach will help manage patient check-ins, appointment scheduling, insurance verification, and dental record management. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering outstanding patient service, this opportunity is perfect for you! This paid position offers a chance to grow your career in healthcare administration within a supportive and professional setting.

Duties
Greet patients warmly and assist with check-in and check-out procedures using dental office management software open dental
Schedule appointments accurately while managing multi-line phone systems with professionalism and courtesy
Verify insurance coverage, perform insurance authorizations, and handle billing inquiries using EMR (Electronic Medical Records) systems like open dental
Maintain organized dental records, review documentation for accuracy, and ensure compliance with HIPAA regulations
Assist with patient intake processes, including gathering medical history and updating EHR (Electronic Health Record) systems such as open dental
Support administrative tasks including filing, data entry, and managing office supplies to keep the front desk running smoothly
Handle phone etiquette professionally while providing exceptional customer service to patients and visitors
Skills
Proven experience in a medical or dental office setting with strong clinic experience and familiarity with dental terminology
Proficiency in EMR systems such as open dental
Knowledge of dental coding including dental billing procedures
Ability to verify insurance benefits accurately using dental insurance portals; understanding of care plans and documentation review processes
Excellent computer skills including Microsoft Office Suite; typing speed of at least 10 key digits per second; familiarity with health information management practices
Strong organizational skills with attention to detail in filing, dental records management, and office management tasks
Exceptional phone etiquette combined with outstanding patient service skills; ability to handle multi-line phone systems confidently
Knowledge of HIPAA compliance standards to protect patient privacy at all times
Join us in creating a positive environment where patients feel cared for from the moment they walk through our doors! Your dedication will help ensure our clinic runs efficiently while providing top-tier healthcare support. This is an exciting opportunity for someone eager to develop their career in healthcare administration within a friendly team committed to excellence.

Pay: $18.00 - $28.00 per hour
Benefits:
On-the-job training
Work Location: In person