full-time 21 days ago

Experienced Dental Front Desk Coordinator

Cosmetic Dentist NYC

New York, NY 10016
24 - 30/hr

About the Practice

N/A Team Members
Open Dental Software

Job Description

Experienced Dental Front Desk Coordinator
Job description:
IMPORTANT
This is not an entry-level position
We are seeking an experienced dental front office professional who can independently manage scheduling, insurance verification, patient communication, financial collections, and day-to-day front office operations with minimal training.

Candidates must have a minimum of 3 years of recent dental front-desk experience. Applications without recent dental office experience will not be considered.

We are seeking a dedicated, organized, and professional Dental Front Office Coordinator to join our growing team.

As the first point of contact for our patients, you will play a critical role in delivering an exceptional patient experience while ensuring the smooth operation of our front office. The ideal candidate is detail-oriented, dependable, and experienced in all aspects of dental front desk operations, including scheduling, insurance verification, patient communication, and financial responsibilities.

We are a friendly, supportive, and patient-focused practice seeking someone who takes pride in their work, communicates effectively, and thrives in a fast-paced dental environment.

Responsibilities
Greet and check in/check out patients while providing a welcoming front-desk experience.

Answer phones, schedule appointments, and manage the daily schedule efficiently.

Manage the daily schedule efficiently while helping maintain productive provider schedules.

Verify dental insurance, obtain breakdowns, and communicate benefits clearly to patients.

Collect co-pays and assist with financial discussions in a professional, courteous manner.

Enter and update patient information accurately in practice management tool.

Confirm appointments and handle patient communications via phone, email, and text.

Coordinate smoothly with clinical staff to ensure efficient patient flow.

Maintain a polished, professional presence as the representative of the practice’s front office.

Qualifications
Minimum 3 years of recent dental front-desk experience required, application will not be reviewed with no recent dental office experience.

Familiarity with dental terminology, PPO insurance verification, and front-desk operations.

Experience with Open Dental or another dental practice management system is a plus.

Strong communication skills with a calm, polished, professional demeanor.

Highly organized with the ability to multitask in a fast-paced environment.

Excellent customer service and phone etiquette.

Reliability, punctuality, and strong teamwork values are essential.

What We Offer
Competitive pay: $24-30/hr based on experience
Supportive team environment with opportunities for growth
Convenient Midtown Manhattan location (Next to Grand Central)
Schedule
Monday–Thursday: 8:30 AM – 5:30 PM
Friday / Saturday: 9:00 AM – 4:00 PM (alternating)
Full-time/Part Time position with rotating Friday/Saturday schedule.

Work Location
In person — Midtown Manhattan
Job Type: Full-time/Part Time
Benefits:
Disability insurance
Lunch Add-Back
PTO
Complimentary Dental Treatment for Full-Time
Ability to Commute:
New York, NY 10016
Work Location: In person
Pay: $24.00 - $30.00 per hour
Benefits:
Dental insurance
On-the-job training
Paid sick time
Paid time off
Professional development assistance
Work Location: In person

Requirements

• Dental receptionist
• Teamwork
• Attention to detail
• Dental terminology
• Open Dental