full-time 21 days ago
Experienced Dental Front Desk / Patient Coordinator
Montclair Orthodontics
Upper Montclair, NJ 07043
24 - 30/hr
About the Practice
N/A Team Members
Software Software
Job Description
Experienced Dental Front Desk / Patient Coordinator
Montclair Orthodontics | Upper Montclair, NJ | Full-Time
$24–$30 per hour, based on experience
Montclair Orthodontics is seeking an experienced dental front desk professional to join our established, privately owned orthodontic practice in Montclair, NJ.
We are looking for someone who already understands the fundamentals of working in a dental practice and can bring excellent organizational skills, reliability, professionalism and patient service to our front office. Prior dental office experience is required; orthodontic experience is strongly preferred.
This is a full-time, long-term opportunity for someone who enjoys working with patients, takes pride in staying organized and getting things right, and thrives in a busy, technology-driven practice.
Schedule & Compensation
$24–$30 per hour, based on experience.
This is a four-day-per-week position of approximately 32 paid hours, which Montclair Orthodontics considers full-time.
Required availability:
Monday: 7:30 AM–5:00 PM
Tuesday: 8:30 AM–6:00 PM
Wednesday: 7:30 AM–5:00 PM
Thursday: 7:30 AM–5:00 PM
Friday: Off
Candidates must be reliably available for the complete schedule.
What You'll Do
As a key member of our front desk team, you will help manage the patient experience and day-to-day administrative flow of the practice, including:
Patient check-in and check-out
Answering phones and managing patient communications
Scheduling and coordinating appointments
Maintaining accurate patient information and documentation
Dental insurance verification, documentation and claim-related tasks
Patient financial arrangements, contracts and payment processing
Coordinating treatment starts and required paperwork
Following up with prospective and existing patients
Managing multiple priorities while keeping the front office organized and responsive
Working closely with the orthodontist, clinical team and practice administrator
Who We're Looking For
Required:
At least 2 years of dental office experience, preferably in a front desk, patient coordinator, scheduling coordinator or treatment coordinator role
Working knowledge of dental terminology and the basic workflow of a dental practice
Experience with dental scheduling and patient-management software
Familiarity with dental insurance and patient financial processes
Strong computer and technology skills
Excellent verbal and written communication
Exceptional attention to detail and follow-through
Ability to learn new systems and retain training
Ability to manage multiple tasks and priorities without losing track of details
Dependable, punctual and professional
Strongly preferred:
Previous orthodontic office experience
Experience coordinating orthodontic or dental treatment
Experience with digital patient communication, electronic forms and modern cloud-based practice-management systems
Experience with our specific software is not required. We will train the right experienced dental professional on Montclair Orthodontics' systems and workflows.
The Right Fit
Technical experience matters, but so does how you work.
We are looking for someone who is proactive, organized and accountable—someone who notices what needs to be done, follows tasks through to completion, learns from training and doesn't need repeated reminders about established procedures.
You should also genuinely enjoy working with patients and coworkers. Our front desk is often a patient's first and last interaction with our office, so professionalism, warmth and excellent customer service are essential.
About Montclair Orthodontics
Montclair Orthodontics is an established, privately owned orthodontic practice serving children, teens and adults in Montclair and the surrounding communities.
We combine personalized care with modern orthodontic technology and efficient practice systems. We value excellent patient care, teamwork, professionalism and doing things correctly and consistently.
We're looking for an experienced dental professional who wants to become an important, long-term member of our team.
How to Apply
Please submit your resume and briefly describe your dental front-office experience, including:
The types of dental practices in which you've worked
The practice-management software you've used
Your experience with scheduling
Your experience with dental insurance and claims
Your experience discussing treatment costs and patient financial arrangements
Prior dental office experience is required. Please do not apply if you do not have previous experience working in a dental practice.
Pay: $24.00 - $30.00 per hour
Benefits:
401(k)
Employee assistance program
Employee discount
Life insurance
Paid time off
Referral program
Retirement plan
Experience:
Orthodontic / Dental Front Desk: 3 years (Required)
License/Certification:
X-Ray Certification (Preferred)
Registered Dental Assistant (Preferred)
Ability to Commute:
Upper Montclair, NJ 07043 (Required)
Work Location: In person
Montclair Orthodontics | Upper Montclair, NJ | Full-Time
$24–$30 per hour, based on experience
Montclair Orthodontics is seeking an experienced dental front desk professional to join our established, privately owned orthodontic practice in Montclair, NJ.
We are looking for someone who already understands the fundamentals of working in a dental practice and can bring excellent organizational skills, reliability, professionalism and patient service to our front office. Prior dental office experience is required; orthodontic experience is strongly preferred.
This is a full-time, long-term opportunity for someone who enjoys working with patients, takes pride in staying organized and getting things right, and thrives in a busy, technology-driven practice.
Schedule & Compensation
$24–$30 per hour, based on experience.
This is a four-day-per-week position of approximately 32 paid hours, which Montclair Orthodontics considers full-time.
Required availability:
Monday: 7:30 AM–5:00 PM
Tuesday: 8:30 AM–6:00 PM
Wednesday: 7:30 AM–5:00 PM
Thursday: 7:30 AM–5:00 PM
Friday: Off
Candidates must be reliably available for the complete schedule.
What You'll Do
As a key member of our front desk team, you will help manage the patient experience and day-to-day administrative flow of the practice, including:
Patient check-in and check-out
Answering phones and managing patient communications
Scheduling and coordinating appointments
Maintaining accurate patient information and documentation
Dental insurance verification, documentation and claim-related tasks
Patient financial arrangements, contracts and payment processing
Coordinating treatment starts and required paperwork
Following up with prospective and existing patients
Managing multiple priorities while keeping the front office organized and responsive
Working closely with the orthodontist, clinical team and practice administrator
Who We're Looking For
Required:
At least 2 years of dental office experience, preferably in a front desk, patient coordinator, scheduling coordinator or treatment coordinator role
Working knowledge of dental terminology and the basic workflow of a dental practice
Experience with dental scheduling and patient-management software
Familiarity with dental insurance and patient financial processes
Strong computer and technology skills
Excellent verbal and written communication
Exceptional attention to detail and follow-through
Ability to learn new systems and retain training
Ability to manage multiple tasks and priorities without losing track of details
Dependable, punctual and professional
Strongly preferred:
Previous orthodontic office experience
Experience coordinating orthodontic or dental treatment
Experience with digital patient communication, electronic forms and modern cloud-based practice-management systems
Experience with our specific software is not required. We will train the right experienced dental professional on Montclair Orthodontics' systems and workflows.
The Right Fit
Technical experience matters, but so does how you work.
We are looking for someone who is proactive, organized and accountable—someone who notices what needs to be done, follows tasks through to completion, learns from training and doesn't need repeated reminders about established procedures.
You should also genuinely enjoy working with patients and coworkers. Our front desk is often a patient's first and last interaction with our office, so professionalism, warmth and excellent customer service are essential.
About Montclair Orthodontics
Montclair Orthodontics is an established, privately owned orthodontic practice serving children, teens and adults in Montclair and the surrounding communities.
We combine personalized care with modern orthodontic technology and efficient practice systems. We value excellent patient care, teamwork, professionalism and doing things correctly and consistently.
We're looking for an experienced dental professional who wants to become an important, long-term member of our team.
How to Apply
Please submit your resume and briefly describe your dental front-office experience, including:
The types of dental practices in which you've worked
The practice-management software you've used
Your experience with scheduling
Your experience with dental insurance and claims
Your experience discussing treatment costs and patient financial arrangements
Prior dental office experience is required. Please do not apply if you do not have previous experience working in a dental practice.
Pay: $24.00 - $30.00 per hour
Benefits:
401(k)
Employee assistance program
Employee discount
Life insurance
Paid time off
Referral program
Retirement plan
Experience:
Orthodontic / Dental Front Desk: 3 years (Required)
License/Certification:
X-Ray Certification (Preferred)
Registered Dental Assistant (Preferred)
Ability to Commute:
Upper Montclair, NJ 07043 (Required)
Work Location: In person
Requirements
• Organizational skills
• Teamwork
• Attention to detail
• Interpersonal skills
• Multitasking
• Teamwork
• Attention to detail
• Interpersonal skills
• Multitasking