full-time 18 days ago
Experienced Dental Front Desk / Patient Coordinator Wanted!
Mount Hope Family Dentistry
1850 W Mt Hope Avenue, Lansing, MI 48910
20 - 25/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Monday–Thursday | 8:00 AM–4:30 PM | No Fridays
We are looking for an experienced, confident, and personable Dental Front Desk / Patient Coordinator to join our team!
If you have previous experience working in a dental office, understand the flow of a busy practice, and are comfortable discussing treatment, insurance, and financial arrangements with patients, we would love to meet you!
What You’ll Be Doing
Welcoming patients and creating a friendly, positive experience
Managing a busy dental schedule, including scheduling, confirming, and rescheduling appointments
Answering phones and handling patient questions professionally
Presenting treatment plans and confidently explaining recommended treatment
Discussing treatment costs, insurance coverage, and patients’ financial responsibilities
Verifying dental insurance benefits and assisting with insurance-related questions
Handling pre-authorizations and treatment estimates
Collecting payments and maintaining accurate patient accounts
Following up with patients who have unscheduled or incomplete treatment
Coordinating referrals with specialists and other dental offices
Maintaining accurate patient records
Communicating effectively with doctors, hygienists, assistants, and the rest of the team
Helping keep the front office organized and running smoothly
Providing excellent customer service from the first phone call through the patient's entire visit
What We’re Looking For
Previous dental front-office experience is required.
We are looking for someone who is:
Experienced and knowledgeable in dental front-office operations
Comfortable with dental insurance and treatment estimates
Confident presenting treatment plans and discussing fees with patients
Professional, friendly, and compassionate
Organized and detail-oriented
Excellent at communicating with patients and team members
Comfortable multitasking in a fast-paced environment
Reliable, responsible, and able to work independently
A positive team player who genuinely enjoys helping patients
Our Schedule
Monday–Thursday
⏰ 8:00 AM–4:30 PM
No Fridays!
We offer a consistent four-day workweek in a professional, supportive dental office where teamwork and excellent patient care are important to us.
If you are an experienced dental front-office professional looking for a great Monday–Thursday opportunity, we would love to hear from you!
To apply: Please send your resume to hopedentalpllc@gmail.com or contact us at 517-482-8466.
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Experience:
Front desk: 2 years (Required)
Work Location: In person
We are looking for an experienced, confident, and personable Dental Front Desk / Patient Coordinator to join our team!
If you have previous experience working in a dental office, understand the flow of a busy practice, and are comfortable discussing treatment, insurance, and financial arrangements with patients, we would love to meet you!
What You’ll Be Doing
Welcoming patients and creating a friendly, positive experience
Managing a busy dental schedule, including scheduling, confirming, and rescheduling appointments
Answering phones and handling patient questions professionally
Presenting treatment plans and confidently explaining recommended treatment
Discussing treatment costs, insurance coverage, and patients’ financial responsibilities
Verifying dental insurance benefits and assisting with insurance-related questions
Handling pre-authorizations and treatment estimates
Collecting payments and maintaining accurate patient accounts
Following up with patients who have unscheduled or incomplete treatment
Coordinating referrals with specialists and other dental offices
Maintaining accurate patient records
Communicating effectively with doctors, hygienists, assistants, and the rest of the team
Helping keep the front office organized and running smoothly
Providing excellent customer service from the first phone call through the patient's entire visit
What We’re Looking For
Previous dental front-office experience is required.
We are looking for someone who is:
Experienced and knowledgeable in dental front-office operations
Comfortable with dental insurance and treatment estimates
Confident presenting treatment plans and discussing fees with patients
Professional, friendly, and compassionate
Organized and detail-oriented
Excellent at communicating with patients and team members
Comfortable multitasking in a fast-paced environment
Reliable, responsible, and able to work independently
A positive team player who genuinely enjoys helping patients
Our Schedule
Monday–Thursday
⏰ 8:00 AM–4:30 PM
No Fridays!
We offer a consistent four-day workweek in a professional, supportive dental office where teamwork and excellent patient care are important to us.
If you are an experienced dental front-office professional looking for a great Monday–Thursday opportunity, we would love to hear from you!
To apply: Please send your resume to hopedentalpllc@gmail.com or contact us at 517-482-8466.
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Experience:
Front desk: 2 years (Required)
Work Location: In person
Requirements
• Dental receptionist
• Teamwork
• Attention to detail
• Interpersonal skills
• Managing patient records
• Teamwork
• Attention to detail
• Interpersonal skills
• Managing patient records
About Mount Hope Family Dentistry
Mount Hope Family Dentistry in Lansing, MI, established in 1984, is committed to delivering high-quality dental service while fostering excellent communication and continuous improvement. The practice focuses on preventing dental disease and providing comprehensive planning for optimal dental health. With a stress-free environment, friendly team, and community-focused approach, they aim to make every patient feel at home and valued.