Experienced Dental Receptionist

Job Overview
We are seeking a detail-oriented and friendly Dental Receptionist to join our new dental practice, Bridgeway Dental. The ideal candidate will be responsible for managing the front desk operations, ensuring a welcoming environment for patients, and maintaining efficient scheduling and record-keeping practices. This candidate will assist the current office manager as needed. This role is crucial in providing exceptional patient care and supporting the overall functionality of our dental team.

Duties
Greet patients warmly as they arrive and assist with check-in procedures.

Manage scheduling to optimize appointment availability and patient flow.

Maintain accurate health information management by updating patient records in compliance with HIPAA regulations.

Handle dental billing processes, including insurance verification and processing payments.

Utilize electronic health record systems such as OpenDental for data entry and retrieval.

Address patient inquiries regarding appointments, treatment plans, and office policies in a professional manner.

Collaborate with dental staff to ensure seamless communication and coordination of patient care.

Requirements
Previous experience in a dental or medical receptionist role is mandatory.

Previous experience or knowledge with OpenDental is mandatory (willingness to take training on own time is also taken into consideration).

Familiarity with dental scheduling systems and health information management practices is essential.

Knowledge of dental billing processes, including insurance claims, is a plus.

Attention to detail to ensure accuracy in filing, billing, and record management tasks.

Ability to maintain confidentiality of sensitive patient information in accordance with HIPAA standards.

If interested and you make it this far in reading this description, please send a direct message confirming your experience with OpenDental or the application will not be considered.

Job Type: Full-time
Pay: From $28.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Paid time off
Application Question(s):
Do you have experience with the dental software OpenDental?

Experience:
Dental receptionist: 1 year (Required)
Language:
Spanish (Required)
Ability to Commute:
Bronx, NY 10465 (Required)
Work Location: In person