EXPERIENCED DENTAL RECEPTIONIST

Overview
We are seeking a highly skilled and dedicated Experienced Dental Receptionist to join our dental office. The ideal candidate will have at least 1 year of experience as a dental receptionist, experience working with Dentrix, and a strong understanding of dental terminology and office protocols. This role is vital in providing outstanding patient service, managing appointment scheduling, and ensuring smooth front desk operations. The successful applicant will demonstrate proficiency with insurance verification processes, answering multi-line phones, contributing to an efficient and welcoming dental practice environment.

Duties
Greet patients warmly and professionally, ensuring a positive first impression and delivering excellent customer service.

Manage appointment scheduling using dental-specific software such as Dentrix or , coordinating with clinical staff to optimize daily workflow.

Verify insurance coverage and benefits
Maintain accurate and organized dental records in compliance with HIPAA regulations and health information management standards.

Assist with intake procedures, patient check-in/out processes, and updating medical histories while demonstrating excellent phone etiquette on multi-line phone systems.

Support office management tasks such as filing, data entry (including 10 key typing), and managing medical records to uphold clinic efficiency.

Collaborate with clinical staff on care plans and documentation review to ensure seamless communication between administrative and clinical teams.

Skills
Extensive experience in dental office administration with proficiency in dental terminology
Strong knowledge of EMR systems such as Dentrix
Proven ability to perform insurance verification, collections, and Medicare processing accurately.

Exceptional customer service skills with professional phone etiquette and effective communication abilities.

Bilingual capabilities PREFERRED
Prior dental office experience is essential.

Join our team as an Experienced Dental Receptionist to deliver exceptional administrative support while fostering a welcoming environment for our patients. Your expertise will be instrumental in maintaining operational excellence within our busy dental practice.

Pay: $20.00 - $28.00 per hour
Benefits:
Employee discount
On-the-job training
Opportunities for advancement
Paid training
Experience:
Dental office: 1 year (Required)
Language:
English (Required)
Work Location: In person