Experienced Dental Receptionist / Front Desk Coordinator

Experienced Dental Receptionist / Front Desk Coordinator
Bellesmere Dental is seeking an experienced Dental Receptionist or Front Desk Coordinator to join our family dental practice in Scarborough.

We are looking for someone who is professional, organized, dependable, and confident managing the responsibilities of a busy dental front desk. This role is central to the patient experience and to keeping the office schedule, communication, and administrative systems running smoothly.

Key Responsibilities
Greet patients warmly and professionally
Answer incoming calls and respond to patient inquiries
Schedule, confirm, reschedule, and coordinate appointments using Open Dental
Make reminder calls and follow up with patients as needed
Manage recalls and help maintain an organized, productive schedule
Verify insurance coverage and obtain benefit information
Prepare and submit insurance forms, estimates, and predeterminations
Process patient payments and maintain accurate account information
Update patient records and demographic information
Communicate effectively with dentists, hygienists, assistants, and front-desk team members
Help resolve patient concerns and scheduling issues calmly and professionally
Complete additional administrative duties as required
What We Are Looking For
Previous dental reception or dental administration experience
Experience using Open Dental is strongly preferred
Knowledge of dental terminology, insurance procedures, billing, recalls, and scheduling
Strong telephone, communication, and customer-service skills
Excellent organization and attention to detail
Ability to multitask and remain composed in a busy environment
Dependable, punctual, professional, and team-oriented
Comfortable using computers and learning digital office systems
Additional languages are an asset
Why Join Bellesmere Dental?

Bellesmere Dental is an established family dental practice serving the Scarborough community. We are committed to professional, patient-centred care in a supportive and respectful team environment.

What We Offer
Competitive compensation based on experience
Full-time, permanent position
Consistent schedule
Supportive and experienced dental team
Modern digital office using Open Dental
On-site parking
Dental care, if eligible
Please apply with your resume and a brief note describing your dental front-desk experience, familiarity with Open Dental, and current availability.

Pay: $24.00-$25.00 per hour
Benefits:
Dental care
On-site parking
Work Location: In person