Experienced Dental Receptionist

Overview
We are seeking an Experienced Dental Receptionist professional and detail-oriented to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, insurance verification, and maintaining accurate medical records. This role requires excellent communication skills, proficiency with dental office management systems, and a strong understanding of healthcare documentation and billing processes. Prior dental office experience and familiarity with Dentrix are highly preferred. The Dental Receptionist will play a vital role in ensuring smooth clinic operations while providing exceptional patient service.

Responsibilities
Greet patients warmly and professionally upon arrival and departure.

Schedule, confirm, and reschedule patient appointments using dental practice management software such as Dentrix.

Verify insurance coverage and perform insurance eligibility check.

Collect patient payments and process transactions accurately, including copays and outstanding balances.

Manage patient check-in/check-out procedures efficiently, including updating electronic health records.

Handle multi-line phone systems with professionalism, providing excellent customer service and appointment coordination.

Maintain accurate documentation review for patient records, treatment plans, and billing information.

Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality.

Support administrative tasks such as filing, data entry, and managing medical records.

Collaborate with clinical staff to facilitate smooth clinic operations and care plans.

Qualifications
Prior experience in a dental office is required.

Proficiency and prior experience with dental practice management software such as Dentrix.

Knowledge of dental terminology, medical terminology, CPT coding, and insurance verification processes
Strong computer skills including Microsoft Office Suite (Word)
Excellent phone etiquette, communication skills, and customer service orientation
Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
Bilingual abilities are advantageous but not required
Knowledge of HIPAA regulations and compliance standards for healthcare documentation and privacy protection

***ONLY CANIDATES THAT EMAIL A DETAILED WORK HISTORY WITH DENTAL EXPERIENCE WILL BE CONSIDERED FOR THIS POSITION.***
Join our team to provide exceptional administrative support in a professional dental environment that values accuracy, efficiency, and compassionate patient care.

Job Types: Full-time, Part-time
Pay: $22.00 - $25.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Education:
High school or equivalent (Required)
Experience:
Dental: 2 years (Required)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Work Location: In person