Experienced Dental Receptionist

Job Overview
Join our dynamic healthcare team as a Dental Receptionist / Front Desk professional, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will serve as the first point of contact for patients, managing appointments, handling medical and dental administrative tasks, and ensuring smooth clinic operations. Your proactive approach and attention to detail will contribute to delivering high-quality care while maintaining compliance with healthcare regulations. This paid position offers an exciting opportunity to grow your career in a fast-paced dental environment.

Duties
Greet patients warmly, verify their appointment details, and check in efficiently using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks
Schedule appointments accurately, coordinate patient flow, and manage cancellations or rescheduling requests via dental office management software
Collect and process payments, including medical collections and insurance co-pays, ensuring adherence to HIPAA and health information confidentiality policies
Review and update patient records, ensuring all documentation complies with clinical confidentiality policies and is accurately entered into electronic health records (EHR) systems
Handle phone communication professionally, providing excellent customer service while answering inquiries about appointments, insurance coverage, or billing issues
Assist with medical billing and coding tasks using CPT coding, ICD-9/10 codes, Medicare guidelines, and health insurance knowledge to ensure accurate claims submission
Maintain organized filing of medical records and perform routine administrative support such as data entry, typing (including 10 key typing), and document review
Skills
Proven experience in a dental clinic or medical office environment with strong front desk and administrative support skills
Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth or similar platforms; familiarity with electronic health records management is essential
Knowledge of medical terminology, clinical confidentiality policies, and health information management standards including HIPAA compliance
Ability to perform medical coding (ICD-10/ICD-9), CPT coding, and medical billing accurately; experience with Medicare claims processing is a plus
Excellent customer service skills with strong phone etiquette and professional communication abilities
Bilingual capabilities are highly desirable to serve diverse patient populations effectively
Strong computer skills including Microsoft Office suite for documentation review and administrative tasks
Clinic experience in a healthcare setting involving medical scheduling, filing, and office management responsibilities
Join us in creating a welcoming environment where patients feel cared for from the moment they walk through the door. Your dedication to excellence will help us deliver outstanding dental care while advancing your career in healthcare administration!

Pay: $22.00 - $27.00 per hour
Expected hours: 32.0 – 36.0 per week
Application Question(s):
Are you experienced with Dentrix software?

Experience:
dental front: 1 year (Required)
Language:
spanish (Preferred)
Ability to Commute:
Orange, CA 92865 (Required)
Work Location: In person