Experienced Dental Receptionist

Job Overview
A well-established and growing dental office in Toledo is seeking a confident, dependable and highly organized dental receptionist to join our team. This is an excellent opportunity for an experienced dental professional who enjoys helping patients, keeping the schedule productive and contributing to a positive team environment.

Duties
Greet patients warmly and manage patient check-in and check-out processes with professionalism and efficiency
Schedule appointments using dental clinic management software and coordinate with clinical staff to optimize daily operations
Verify patient dental insurance coverage
Prepare and submit insurance pre-determinations, including follow up on related denials and appeals
Manage phone communication with patients, insurance providers, and vendors using excellent phone etiquette and clear communication skills
Assist with dental administrative tasks such as filing, data entry (including 10 key typing), and maintaining organized dental records
Support clinical staff by reviewing documentation for completeness and accuracy before submission or filing
Skills
Extensive experience in dental clinic administration with a strong understanding of dental office management practices
Knowledge of dental insurance processes including medical billing, collections, claims and CPT coding
Familiarity with HIPAA regulations and clinical confidentiality policies to safeguard patient information
Excellent customer service skills combined with phone etiquette and professional communication abilities
Strong organizational skills with attention to detail for managing dental records, filing systems, and appointment scheduling
Ability to multitask efficiently in a fast-paced environment while maintaining accuracy in all tasks
Competence in Microsoft Office applications for documentation and correspondence purposes
Join our team to make a meaningful difference in patients’ lives by providing exceptional front desk support while ensuring smooth clinic operations. We value energetic professionals who thrive on delivering top-tier service in a collaborative environment. All positions are paid roles that contribute directly to our mission of fostering a welcoming healthcare experience.

Pay: $20.00 - $26.00 per hour
Expected hours: 36.0 – 40.0 per week
Benefits:
401(k) matching
Health insurance
Paid time off
Vision insurance
Work Location: In person