Experienced Dental Scheduling & Patient Retention Coordinator

Tooth Fairy Mobile Dental Service provides chairside dental care to seniors in assisted living, memory care, and homebound settings throughout South Florida.

We are looking for an experienced dental front office professional who knows how to manage a provider schedule, convert new patient inquiries, fill cancellations, and take ownership of results.

Minimum 1 year of dental front office experience is required.

General receptionist, medical front desk, call center, or administrative experience alone does not qualify.

What You’ll Own
Maintain full, productive provider schedules
Fill cancellations and minimize schedule gaps
Convert new patient inquiries into appointments
Follow up with qualified leads within 24 hours
Coordinate between patients, facilities, and the clinical team
Maintain accurate patient records in Eaglesoft
Track scheduling and conversion performance
Identify problems and take action without waiting to be told
Requirements
1+ year dental front office experience required
Hands-on dental scheduling experience
Strong understanding of dental terminology
Experience managing provider schedules
Strong patient communication and phone skills
Comfortable discussing treatment and scheduling
Organized, proactive, and accountable
Eaglesoft experience preferred but not required
Who Will Succeed Here
You are someone who sees a gap in the schedule and works to fill it. You follow up, solve problems, communicate clearly, and understand that a productive schedule directly impacts the success of the practice.

Compensation & Benefits
Starting at $22/hour or higher depending on experience, plus performance incentives tied to schedule productivity and new patient conversion.

Benefits include health, dental, vision, life insurance, paid time off, paid training, and employee mentoring.

Jump to the Front of the Line
Qualified candidates may text “Front Office” + your name + years of dental experience to 561-203-0886.

Pay: From $22.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
How many years of dental front office experience do you have, and what were your primary responsibilities?

Which dental software have you used?

What was the average daily production goal in your previous dental office?

A provider has a last-minute one-hour cancellation. What specific steps would you take to fill it?

Describe a time you converted a patient inquiry into a scheduled appointment.

Work Location: In person