full-time 3 months ago
Experienced Dental Treatment Coordinator / Front Desk Coordinator
Axial Dental
2106 Werrington Drive, Holly Springs, NC 27540
22 - 27/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Join Team Axial!
Axial Dental is a modern, privately-owned dental practice committed to exceptional patient care and creating a positive, supportive environment for our team. We value work-life balance and building long-term relationships with both our patients and employees. If you are looking for a welcoming office with a strong team culture and great patients, we would love to meet you.
Axial Dental is seeking an experienced and patient-focused Dental Treatment Coordinator / Front Desk Coordinator to join our growing team. This role is ideal for someone who excels at treatment planning, patient communication, scheduling, and follow-up while also being comfortable handling all aspects of front office operations.
We are looking for a highly organized, detail-oriented professional who can help guide patients through their treatment journey, ensure outstanding patient experiences, and keep our schedule running efficiently.
Primary Responsibilities
Present and explain treatment plans, procedures, and financial options to patients
Coordinate scheduling for treatment appointments and maintain an efficient schedule flow
Follow up with patients regarding pending treatment and unscheduled care
Verify dental insurance benefits and assist patients with understanding coverage
Process and follow up on insurance claims as needed
Maintain accurate patient records and documentation
Answer phones, respond to emails/texts, collect payments, and assist with front desk operations
Support overall office efficiency and provide excellent customer service to every patient
What We’re Looking For
Minimum 2 years of experience in Dental Treatment Planning, Insurance Verification/Claims Processing and Front Office Coordination
Strong communication and relationship-building skills
Ability to multitask and stay organized in a fast-paced environment
A proactive and patient-centered approach
Attention to detail and strong follow-through skills
What We Offer
Supportive team environment with long-term employees
Paid Time Off — no rollover; all unused PTO paid out at the end of the year
Health and Vision Insurance — 50% of premium paid by employer
Employer-paid Life Insurance
401(k) with generous employer match
Monthly bonus opportunities
Annual scrub allowance
CE hours and training opportunities
Full-time position
No nights or weekends
Office Hours
Monday, Tuesday, Thursday: 7:00 AM – 4:00 PM
Wednesday: 7:00 AM – 3:00 PM
To Apply
Please send your resume and a brief cover letter to admin@axialdental.com.
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Experience:
Dental insurance: 2 years (Required)
Dental treatment planning: 2 years (Required)
Work Location: In person
Axial Dental is a modern, privately-owned dental practice committed to exceptional patient care and creating a positive, supportive environment for our team. We value work-life balance and building long-term relationships with both our patients and employees. If you are looking for a welcoming office with a strong team culture and great patients, we would love to meet you.
Axial Dental is seeking an experienced and patient-focused Dental Treatment Coordinator / Front Desk Coordinator to join our growing team. This role is ideal for someone who excels at treatment planning, patient communication, scheduling, and follow-up while also being comfortable handling all aspects of front office operations.
We are looking for a highly organized, detail-oriented professional who can help guide patients through their treatment journey, ensure outstanding patient experiences, and keep our schedule running efficiently.
Primary Responsibilities
Present and explain treatment plans, procedures, and financial options to patients
Coordinate scheduling for treatment appointments and maintain an efficient schedule flow
Follow up with patients regarding pending treatment and unscheduled care
Verify dental insurance benefits and assist patients with understanding coverage
Process and follow up on insurance claims as needed
Maintain accurate patient records and documentation
Answer phones, respond to emails/texts, collect payments, and assist with front desk operations
Support overall office efficiency and provide excellent customer service to every patient
What We’re Looking For
Minimum 2 years of experience in Dental Treatment Planning, Insurance Verification/Claims Processing and Front Office Coordination
Strong communication and relationship-building skills
Ability to multitask and stay organized in a fast-paced environment
A proactive and patient-centered approach
Attention to detail and strong follow-through skills
What We Offer
Supportive team environment with long-term employees
Paid Time Off — no rollover; all unused PTO paid out at the end of the year
Health and Vision Insurance — 50% of premium paid by employer
Employer-paid Life Insurance
401(k) with generous employer match
Monthly bonus opportunities
Annual scrub allowance
CE hours and training opportunities
Full-time position
No nights or weekends
Office Hours
Monday, Tuesday, Thursday: 7:00 AM – 4:00 PM
Wednesday: 7:00 AM – 3:00 PM
To Apply
Please send your resume and a brief cover letter to admin@axialdental.com.
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Experience:
Dental insurance: 2 years (Required)
Dental treatment planning: 2 years (Required)
Work Location: In person
About Axial Dental
Axial Dental is an upscale, family-oriented practice in Holly Springs, NC, that prioritizes the well-being of patients. Their talented team of dentists and staff deliver high-quality care in a relaxed environment. With a focus on integrity, honesty, and compassion, they provide individualized quality care using state-of-the-art technology and continuing education. Services include preventive, pediatric, emergency dentistry, and cosmetic procedures.
Position Closed
This job is no longer accepting applications.