Experienced Dental Treatment Coordinator (OpenDental Experience a plus)

Overview
Our office is growing! We are looking for an experienced candidate to join our front office team! This position requires a blend of administrative skills, customer service expertise, and knowledge of dental terminology and procedures. You will be responsible for patient relations, recall, coordinating appointments, prior authorizations, etc.

Key Responsibilities
· Patient Coordination: Greet patients, manage patient check-in and check-out processes, and maintain patient records. Ensure patients feel welcome and comfortable.
· Appointment Scheduling: Coordinate and schedule appointments and handle rescheduling and cancellations efficiently.
· Billing and Insurance: Process patient billing, handle insurance claims, verify patient insurance coverage, and manage accounts receivable.
· Customer Service: Address patient inquiries, resolve complaints, and provide information about treatments and procedures.
· Communication: Coordinate with dental staff, relay important information, and ensure effective communication within the practice.
· Compliance: Ensure compliance with dental practice regulations and HIPAA guidelines.

Qualifications and Skills: High school diploma or equivalent
· Experience: Previous Dental Front Office experience required
· Skills: Strong organizational and multitasking abilities, excellent communication and customer service skills, proficiency in dental software (OpenDental exp a plus) and computer applications.
· Knowledge: Familiarity with dental terminology, procedures, and insurance processes.
· Personal Attributes: Detail-oriented, empathetic, problem-solving mindset, ability to work well under pressure.

Work Environment
This role requires a balance of desk work and patient interaction and may involve occasional evening or weekend hours.

Job Type: Full-time
Pay: $24.00 - $34.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Work Location: In person