full-time 1 month ago
Experienced Medical Receptionist – Closing
Whole Kids Co.
11681 Voyager Parkway, Colorado Springs, CO 80921
22 - 24/hr
About the Practice
N/A Team Members
Software Software
Job Description
Experienced Medical Receptionist – Closing
Location: North Clinic [80921]
Schedule: Full-time, Monday–Friday, 11:00 AM – 7:30 PM
Pay: $22–$24/hour
Why Whole Kids Co.?
We're proud to share that Whole Kids Co. was recognized in Best of the Springs as a 2025 Silver Winner for Pediatric Rehab and a 2026 Bronze Winner for Speech Therapy Services. As an interdisciplinary Counseling, Autism, and Pediatric Rehab clinic, we're reimagining how developmental and mental health services are delivered through a whole-child, trauma-informed approach.
Here, you're not just taking a job—you're joining a mission. We've built a workplace where clinical excellence, personal growth, creativity, and fun go hand in hand.
What We’re Looking For
We are seeking an experienced, professional, and people-focused Medical Receptionist to manage the front desk during our closing shift. You'll welcome children, teens, and their families while helping create a warm, organized, and positive first impression from the moment they walk through our doors. As the first and last person families interact with each day, you'll play an essential role in creating a welcoming, compassionate experience that reflects the heart of Whole Kids Co.
Ideal candidates are:
5+ years of medical reception or healthcare customer service experience preferred.
Confident, outgoing, and able to work independently.
Comfortable engaging with children and families throughout the day.
Skilled at multitasking in a fast-paced medical environment.
Enjoys building relationships and creating an exceptional patient experience.
Appreciates a later start to the day with no weekend expectations.
Responsibilities
Welcome children, families, and visitors with warmth and professionalism, creating a positive first impression.
Check clients in and out while ensuring accurate demographic and insurance information.
Verify insurance eligibility and benefits prior to appointments.
Answer incoming phone calls, respond to messages, and assist families with questions.
Provide scheduling support by assisting our scheduling team with appointments, cancellations, and reschedules as needed.
Coordinate communication between clinicians, administrative staff, and families.
Maintain a clean, organized, and welcoming reception area.
Complete end-of-day closing responsibilities to help ensure the clinic is prepared for the next business day.
Occasionally assist with holiday décor, special events, and clinic celebrations to help create a fun, welcoming experience for children, families, and team members.
Preferred Qualifications
Experience verifying insurance benefits and eligibility.
Familiarity with electronic medical records (EMR) and scheduling systems.
Ability to multitask and prioritize in a fast-paced pediatric or healthcare environment.
Benefits & Perks
Competitive pay: $22–$24/hour
Discounted Medical, Dental & Vision Insurance
Colorado Paid Sick Leave from Day One
Colorado FAMLI Paid Family & Medical Leave – Take paid, job-protected leave for welcoming a new child, caring for a loved one, recovering from a serious health condition, or supporting family during qualifying military events.
Flexible unpaid time off to support work-life balance
No weekend expectations
Employee referral program
WKC Fit – Optional company-paid fitness class every weekend
Monthly team celebrations and quarterly outings
Paid lunches during work meetings
Opportunities for professional growth and development
Work in a mission-driven company that values your experience and your voice
Pay: $22.00 - $24.00 per hour
Benefits:
Dental insurance
Free fitness classes
Free parking
Health insurance
On-the-job training
Opportunities for advancement
Paid orientation
Paid sick time
Paid training
Professional development assistance
Referral program
Vision insurance
Wellness program
Application Question(s):
This is a full-time closing shift (Monday–Friday, 11:00 AM–7:30 PM). Are you able to commit to this schedule?
Are you comfortable working in a pediatric clinic and interacting with children and families throughout the day?
Work Location: In person
Location: North Clinic [80921]
Schedule: Full-time, Monday–Friday, 11:00 AM – 7:30 PM
Pay: $22–$24/hour
Why Whole Kids Co.?
We're proud to share that Whole Kids Co. was recognized in Best of the Springs as a 2025 Silver Winner for Pediatric Rehab and a 2026 Bronze Winner for Speech Therapy Services. As an interdisciplinary Counseling, Autism, and Pediatric Rehab clinic, we're reimagining how developmental and mental health services are delivered through a whole-child, trauma-informed approach.
Here, you're not just taking a job—you're joining a mission. We've built a workplace where clinical excellence, personal growth, creativity, and fun go hand in hand.
What We’re Looking For
We are seeking an experienced, professional, and people-focused Medical Receptionist to manage the front desk during our closing shift. You'll welcome children, teens, and their families while helping create a warm, organized, and positive first impression from the moment they walk through our doors. As the first and last person families interact with each day, you'll play an essential role in creating a welcoming, compassionate experience that reflects the heart of Whole Kids Co.
Ideal candidates are:
5+ years of medical reception or healthcare customer service experience preferred.
Confident, outgoing, and able to work independently.
Comfortable engaging with children and families throughout the day.
Skilled at multitasking in a fast-paced medical environment.
Enjoys building relationships and creating an exceptional patient experience.
Appreciates a later start to the day with no weekend expectations.
Responsibilities
Welcome children, families, and visitors with warmth and professionalism, creating a positive first impression.
Check clients in and out while ensuring accurate demographic and insurance information.
Verify insurance eligibility and benefits prior to appointments.
Answer incoming phone calls, respond to messages, and assist families with questions.
Provide scheduling support by assisting our scheduling team with appointments, cancellations, and reschedules as needed.
Coordinate communication between clinicians, administrative staff, and families.
Maintain a clean, organized, and welcoming reception area.
Complete end-of-day closing responsibilities to help ensure the clinic is prepared for the next business day.
Occasionally assist with holiday décor, special events, and clinic celebrations to help create a fun, welcoming experience for children, families, and team members.
Preferred Qualifications
Experience verifying insurance benefits and eligibility.
Familiarity with electronic medical records (EMR) and scheduling systems.
Ability to multitask and prioritize in a fast-paced pediatric or healthcare environment.
Benefits & Perks
Competitive pay: $22–$24/hour
Discounted Medical, Dental & Vision Insurance
Colorado Paid Sick Leave from Day One
Colorado FAMLI Paid Family & Medical Leave – Take paid, job-protected leave for welcoming a new child, caring for a loved one, recovering from a serious health condition, or supporting family during qualifying military events.
Flexible unpaid time off to support work-life balance
No weekend expectations
Employee referral program
WKC Fit – Optional company-paid fitness class every weekend
Monthly team celebrations and quarterly outings
Paid lunches during work meetings
Opportunities for professional growth and development
Work in a mission-driven company that values your experience and your voice
Pay: $22.00 - $24.00 per hour
Benefits:
Dental insurance
Free fitness classes
Free parking
Health insurance
On-the-job training
Opportunities for advancement
Paid orientation
Paid sick time
Paid training
Professional development assistance
Referral program
Vision insurance
Wellness program
Application Question(s):
This is a full-time closing shift (Monday–Friday, 11:00 AM–7:30 PM). Are you able to commit to this schedule?
Are you comfortable working in a pediatric clinic and interacting with children and families throughout the day?
Work Location: In person
About Whole Kids Co.
We're proud to share that Whole Kids Co. has been recognized in Best of the Springs for two consecutive years—earning Silver for Pediatric Rehab (2025) and Bronze for Speech Therapy Services (2026)! Whole Kids Co. is an interdisciplinary pediatric clinic providing counseling, autism, and rehabilitation services through a whole-child, trauma-informed approach to care. We believe that whole, healthy, and engaged families raise whole kids—and that the same philosophy applies to our team. We're passionate about helping children, teens, and young adults reach their fullest potential through comprehensive, collaborative care, including: Psychological and developmental evaluations Individual, play, and family counseling Trauma-informed ABA therapy Occupational therapy Physical therapy Speech therapy Social skills groups Nutritional and wellness coaching Parent training and therapy Educational advocacy and support
Position Closed
This job is no longer accepting applications.