full-time 6 days ago
Front Desk
La Cross Dental
24 Ginger Creek Parkway, Glen Carbon, IL 62034
20 - 25/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Job Posting Title
Front Desk
Job Description
Dental Front Desk Associate –Glen Carbon, IL
Introduction
Dental Experience is Needed!
Join our Dental team as a Front Desk Associate, For La Cross Dental in our Glen Carbon, Illinois location, where you'll be the first point of contact for our patients, setting the tone for an exceptional experience. In this vital role, you'll manage front desk operations with professionalism and warmth, ensuring each patient feels welcomed and valued from the moment they arrive.
We offer competitive compensation, benefits packages with PTO, paid holidays, employer-paid life insurance, and 401K with employer matching
Job Responsibilities
Working as the first face and point of contact for patients in the office and on the phone
Providing excellent customer service (patient experience)
Excellent time management and organizational skills, and can easily adapt to changing priorities and handle a fast-paced environment
Greeting patients, and communicating payments and any follow-up instructions or appointments needed
Scheduling, rescheduling, canceling appointments
Preparing daily schedules and patient charts for staff
Verifying insurance and communicating with insurance companies
Showing genuine care and compassion to all patients, and collaborating or handling additional office tasks to assist team members and help ensure a smooth-running office
Job Requirements
Dental Experience.
Proven experience in a front desk or customer service role.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional appearance and attitude.
Ability to handle stress and remain calm under pressure.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Customer-focused with a friendly and welcoming demeanor.
Basic knowledge of administrative and dental procedures.
Ability to maintain confidentiality and adhere to company policies.
Core Values Integrity
– Do the right thing, even when it is hard. Honesty
– Keep your promises. Commitment is an action. Engagement
– Be present for one another and our patients. Respect
– Treat people how THEY want to be treated. Fun
– Enjoy your experience!
Include shift schedule
Not Included
Include budgeted hours
Not Included
Monday - Thurs 8-5
Friday 8-1
Front Desk
Job Description
Dental Front Desk Associate –Glen Carbon, IL
Introduction
Dental Experience is Needed!
Join our Dental team as a Front Desk Associate, For La Cross Dental in our Glen Carbon, Illinois location, where you'll be the first point of contact for our patients, setting the tone for an exceptional experience. In this vital role, you'll manage front desk operations with professionalism and warmth, ensuring each patient feels welcomed and valued from the moment they arrive.
We offer competitive compensation, benefits packages with PTO, paid holidays, employer-paid life insurance, and 401K with employer matching
Job Responsibilities
Working as the first face and point of contact for patients in the office and on the phone
Providing excellent customer service (patient experience)
Excellent time management and organizational skills, and can easily adapt to changing priorities and handle a fast-paced environment
Greeting patients, and communicating payments and any follow-up instructions or appointments needed
Scheduling, rescheduling, canceling appointments
Preparing daily schedules and patient charts for staff
Verifying insurance and communicating with insurance companies
Showing genuine care and compassion to all patients, and collaborating or handling additional office tasks to assist team members and help ensure a smooth-running office
Job Requirements
Dental Experience.
Proven experience in a front desk or customer service role.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional appearance and attitude.
Ability to handle stress and remain calm under pressure.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Customer-focused with a friendly and welcoming demeanor.
Basic knowledge of administrative and dental procedures.
Ability to maintain confidentiality and adhere to company policies.
Core Values Integrity
– Do the right thing, even when it is hard. Honesty
– Keep your promises. Commitment is an action. Engagement
– Be present for one another and our patients. Respect
– Treat people how THEY want to be treated. Fun
– Enjoy your experience!
Include shift schedule
Not Included
Include budgeted hours
Not Included
Monday - Thurs 8-5
Friday 8-1
About La Cross Dental
La Cross Dental is a dynamic, small-scale Dental Service Organization (DSO) proudly serving communities across Illinois through a growing family of modern dental practices. They focus on delivering exceptional, patient-centered care while providing resources and support to thrive in today’s fast-evolving dental landscape.