Front Desk Associate

We pride ourselves in providing a high level of patient care while maintaining a team oriented, positive work environment. We are currently looking to expand by adding an additional front desk team member. Our ideal candidate is friendly, adaptable, takes initiative, is attentive to detail and has the ability to connect with patients. We would prefer previous dental experience, but are open to an individual who has the skills listed above from other work experience. All aspects of the job require an exceptional level of customer service and communication skills. This is a full-time position for both of our locations.

Schedule:
Monday-Thursday 8 am- 5 pm, Friday 8 am-1 pm & one Saturday a month 8 am-1pm
Responsibilities:
Greet patients in a friendly, professional manor
Maintain a healthy patient schedule by confirming appointments, scheduling appointments, filling openings on the schedule and following up on outstanding treatment
Accurately documenting patient information, conversations, insurance details and dental services in patients' records using EagleSoft
Contribute to the team effort by accomplishing related results as needed and communicating effectively with the team
Check messages: voicemail, email and text messages regularly to communicate with patients, vendors, other providers and insurance companies and respond appropriately
Verifying patients' insurance and obtain benefit breakdowns
Presenting accurate treatment plans and discussing financing options with a sense of urgency to patients
Collecting balances from patients
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Education:
High school or equivalent (Required)
Experience:
dental receptionist: 1 year (Required)
dental insurance verification: 1 year (Required)
Work Location: In person