Practice location
full-time 1 day ago

Front Desk Associate

Coastal Health

3839 County Road 218, Middleburg, FL 32068
Competitive Compensation

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Medical Front Desk Receptionist

Coastal Health – Middleburg Office

Coastal Health is currently seeking a friendly, professional, and dependable Medical Front Desk Receptionist to join our Middleburg office team. The ideal candidate will provide exceptional customer service while helping create a welcoming and efficient experience for our patients.

This position is perfect for someone who enjoys working with people, thrives in a fast-paced medical environment, and values teamwork and professionalism.

Responsibilities

Greet patients and visitors with professionalism and compassion

Answer incoming phone calls and assist patients with questions

Schedule and confirm patient appointments

Check patients in and out accurately

Verify patient demographics and insurance information

Collect copays and process payments

Maintain patient confidentiality and HIPAA compliance

Assist with scanning, filing, and maintaining patient records

Coordinate with providers and clinical staff to support daily office flow

Keep the front desk and waiting area organized and welcoming

Qualifications

Previous medical front desk or receptionist experience preferred

Strong communication and customer service skills

Professional appearance and positive attitude

Ability to multitask in a busy office setting

Basic computer and data entry skills

Reliable, organized, and team-oriented

Experience with EMR systems is a plus

Benefits

Full Benefits Package

Paid Time Off (PTO)

Health, Dental, and Vision Insurance

Paid Holidays

Supportive Team Environment

Opportunities for Growth and Advancement

Schedule

Full-Time

Monday–Friday

Location

Coastal Health – Middleburg Office

Middleburg, Florida

If you are passionate about patient care and want to be part of a growing healthcare team, we would love to hear from you.

Please submit your resume to apply.

Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.

About Coastal Health

Coastal Health Primary Care has been prioritizing the needs of Northeast Florida's patients for over 25 years. Their dedicated healthcare providers offer comprehensive care for patients of all ages, from preventive measures to treatments for acute and chronic conditions. Families trust them for preventative care, chronic disease management, women's services, geriatrics, and more.