full-time 2 months ago
Front Desk Coordinator
Axion Spine & Neurosurgery
4100 Old Milton Parkway, Alpharetta, GA
Competitive Compensation
About the Practice
N/A Team Members
Other Software
Job Description
Axion Spine & Neurosurgery is at the forefront of spinal health, offering state-of-the-art care in Atlanta. Our elite team is committed to excellence in spine care, pioneering innovative treatments that set us apart in the healthcare industry.
We're looking for a hard-working and personable Front Office Coordinator, committed to helping us provide a phenomenal experience for our patients. The person in this role will work primarily at the Alpharetta location, but potentially travel to the Sandy Springs office on Wednesdays and Thursdays when clinic is scheduled there.
Responsibilities:
Welcome patients and visitors by greeting them in a courteous manner and addressing their needs
Prioritize and respond to patient requests appropriately
Notify providers of patient arrivals
Optimize provider schedule by following check-in procedure and assisting patients
Update patient charts as needed
Verifying financial records and collecting patient charges and copays
Comforting patients by anticipating anxieties and effectively answering questions
Work with Practice Manager to maintain front office supplies and equipment
Maintain waiting room
Answer phone calls in a timely and professional manner; direct calls to correct teams and departments to ensure best possible service
Assist physician teams and other departments as needed
Requirements
Prior experience working as a receptionist or other administrative role; medical office experience a plus
Excellent verbal and written communication skills
Strong interpersonal skills
Able to maintain professionalism and composure when speaking to patients and visitors
Strong customer service and phone etiquette skills
Basic knowledge of computer programs
Strong typing skills, quick and accurate data entry
Ability to apply common sense understanding to carry out detailed written or oral instructions
Follow all applicable government regulations including HIPAA
High school diploma or general education degree (GED)
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
We're looking for a hard-working and personable Front Office Coordinator, committed to helping us provide a phenomenal experience for our patients. The person in this role will work primarily at the Alpharetta location, but potentially travel to the Sandy Springs office on Wednesdays and Thursdays when clinic is scheduled there.
Responsibilities:
Welcome patients and visitors by greeting them in a courteous manner and addressing their needs
Prioritize and respond to patient requests appropriately
Notify providers of patient arrivals
Optimize provider schedule by following check-in procedure and assisting patients
Update patient charts as needed
Verifying financial records and collecting patient charges and copays
Comforting patients by anticipating anxieties and effectively answering questions
Work with Practice Manager to maintain front office supplies and equipment
Maintain waiting room
Answer phone calls in a timely and professional manner; direct calls to correct teams and departments to ensure best possible service
Assist physician teams and other departments as needed
Requirements
Prior experience working as a receptionist or other administrative role; medical office experience a plus
Excellent verbal and written communication skills
Strong interpersonal skills
Able to maintain professionalism and composure when speaking to patients and visitors
Strong customer service and phone etiquette skills
Basic knowledge of computer programs
Strong typing skills, quick and accurate data entry
Ability to apply common sense understanding to carry out detailed written or oral instructions
Follow all applicable government regulations including HIPAA
High school diploma or general education degree (GED)
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
About Axion Spine & Neurosurgery
Axion Spine and Neurosurgery is a state-of-the-art neurosurgical practice with a team of highly skilled and compassionate spine surgeons and physiatrists dedicated to solving your spine pain. They specialize in a wide range of spine conditions and use minimally invasive and non-surgical approaches to improve patients' quality of life. The practice emphasizes personalized patient care, multidisciplinary treatment, and state-of-the-art medicine and surgery.
Position Closed
This job is no longer accepting applications.