full-time 15 days ago
Front Desk Coordinator / Dental Receptionist
My Riverdale Dentist
Riverdale, MD 20737
18 - 23/hr
About the Practice
N/A Team Members
Denticon Software
Job Description
A Lifetime of Smiles Begins Here
At My Riverdale Dentist, we believe great dentistry starts with great people. We are seeking a friendly, organized, and service-driven Front Desk Coordinator to be the face of our practice and help deliver an exceptional patient experience.
Our culture is built around our 3 C's Core Values:
Commitment – We are dedicated to excellence in patient care, teamwork, and continuous improvement.
Compassion – We treat every patient and team member with kindness, empathy, and respect.
Connection – We build meaningful relationships with our patients, teammates, and community.
If these values resonate with you, we would love to meet you.
Responsibilities
Welcome patients and create a warm, positive first impression
Answer phones and assist patients with scheduling and questions
Schedule, confirm, and manage appointments efficiently
Verify insurance benefits and review patient information
Present treatment plans and discuss financial arrangements when appropriate
Collect payments and maintain accurate patient accounts
Coordinate patient flow with the clinical team
Follow up with patients regarding appointments and outstanding treatment
Maintain organized patient records and documentation
Support practice goals through exceptional customer service and communication
Qualifications
Dental front desk experience preferred
Experience with Denticon or similar dental software preferred
Knowledge of dental insurance verification and billing preferred
Strong customer service and communication skills
Professional, positive, and team-oriented attitude
Excellent organizational and multitasking abilities
Attention to detail and ability to work in a fast-paced environment
Bilingual (English/Spanish) is a plus
What We Offer
Competitive pay based on experience
Paid holidays and paid time off
Health, vision, and supplemental insurance options
SIMPLE IRA with employer contribution
Continuing education and professional development opportunities
Career growth within a growing multi-location dental organization
Supportive team culture centered around our 3 C's: Commitment, Compassion, and Connection
Who Will Thrive Here?
The ideal candidate is someone who genuinely enjoys helping others, values teamwork, communicates professionally, and takes pride in creating an outstanding patient experience. We are looking for someone who leads with Compassion, builds strong Connections, and demonstrates an unwavering Commitment to excellence every day.
Join our team and help us create healthy smiles and lasting relationships within our community.
Pay: $18.00 - $23.00 per hour
Benefits:
401(k) matching
Dental insurance
Free parking
Health insurance
Paid time off
Vision insurance
Work Location: In person
At My Riverdale Dentist, we believe great dentistry starts with great people. We are seeking a friendly, organized, and service-driven Front Desk Coordinator to be the face of our practice and help deliver an exceptional patient experience.
Our culture is built around our 3 C's Core Values:
Commitment – We are dedicated to excellence in patient care, teamwork, and continuous improvement.
Compassion – We treat every patient and team member with kindness, empathy, and respect.
Connection – We build meaningful relationships with our patients, teammates, and community.
If these values resonate with you, we would love to meet you.
Responsibilities
Welcome patients and create a warm, positive first impression
Answer phones and assist patients with scheduling and questions
Schedule, confirm, and manage appointments efficiently
Verify insurance benefits and review patient information
Present treatment plans and discuss financial arrangements when appropriate
Collect payments and maintain accurate patient accounts
Coordinate patient flow with the clinical team
Follow up with patients regarding appointments and outstanding treatment
Maintain organized patient records and documentation
Support practice goals through exceptional customer service and communication
Qualifications
Dental front desk experience preferred
Experience with Denticon or similar dental software preferred
Knowledge of dental insurance verification and billing preferred
Strong customer service and communication skills
Professional, positive, and team-oriented attitude
Excellent organizational and multitasking abilities
Attention to detail and ability to work in a fast-paced environment
Bilingual (English/Spanish) is a plus
What We Offer
Competitive pay based on experience
Paid holidays and paid time off
Health, vision, and supplemental insurance options
SIMPLE IRA with employer contribution
Continuing education and professional development opportunities
Career growth within a growing multi-location dental organization
Supportive team culture centered around our 3 C's: Commitment, Compassion, and Connection
Who Will Thrive Here?
The ideal candidate is someone who genuinely enjoys helping others, values teamwork, communicates professionally, and takes pride in creating an outstanding patient experience. We are looking for someone who leads with Compassion, builds strong Connections, and demonstrates an unwavering Commitment to excellence every day.
Join our team and help us create healthy smiles and lasting relationships within our community.
Pay: $18.00 - $23.00 per hour
Benefits:
401(k) matching
Dental insurance
Free parking
Health insurance
Paid time off
Vision insurance
Work Location: In person
Requirements
• Teamwork
• Attention to detail
• Interpersonal skills
• Spanish
• Availity
• Attention to detail
• Interpersonal skills
• Spanish
• Availity