Front Desk Coordinator

Front Office Associate – Miracle Ear
Location: Falmouth MA
Schedule: Monday – Friday | 8:30 AM – 5:00 PM
Starting Pay: $19/HR + Monthly Bonus Opportunities
Email: NicoleMartin@FrasierEnterprises.com
Phone: 401-409-5356
About Us:
Miracle Ear is a trusted leader in hearing health care. At our Falmouth MA location, we pride ourselves on offering compassionate service and personalized care to our patients. We are currently seeking a Front Office Associate to support daily administrative operations and help create a welcoming environment for our patients.

Position Summary:
The Front Office Associate plays a critical role in ensuring smooth office operations. You will be the first point of contact for patients, providing exceptional service while handling a variety of administrative and clerical tasks. This is a great opportunity for someone who is organized, detail-oriented, and looking for a Monday–Friday role with growth potential.

Key Responsibilities:
Greet and assist patients with professionalism and care
Answer and direct phone calls in a timely manner
Schedule and confirm patient appointments
Maintain accurate and up-to-date patient records
Handle incoming/outgoing mail and office communications
Monitor and order office supplies as needed
Coordinate with other departments to ensure office procedures are followed
Resolve basic office-related issues or escalate when necessary
Perform general receptionist and administrative duties
Requirements:
Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook)
Excellent communication and interpersonal skills
Detail-oriented with strong organizational and time-management abilities
Ability to multitask and work independently in a fast-paced environment
Previous experience in a front office, receptionist, or administrative role is preferred but not required
Why Join Us?

Family-Friendly Schedule – No weekends!

Base Pay: $19/hour starting rate
Bonuses: Monthly bonus potential
Raises: Opportunity for yearly increases
Supportive Work Environment – Work closely with a team that values collaboration and patient care
How to Apply:
Send your resume to NicoleMartin@FrasierEnterprises.com
Interviews by appointment only — this week only!

Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Experience:
Office: 1 year (Preferred)
Ability to Commute:
Falmouth, MA 02540 (Required)
Work Location: In person