Front Desk Coordinator

Job Summary
Pelican State Outpatient Center is a fast paced Urgent Care and Occupational Medicine clinic. We are seeking an energetic and organized Front Desk Coordinator to be the welcoming face of our office. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude and strong organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.

Greet visitors, clients, and staff with professionalism and enthusiasm, ensuring they feel welcomed and valued
Answer multi-line phone systems promptly and courteously directing calls to appropriate departments or personnel
Manage appointment scheduling and calendar coordination using eClinicial Works and Microsoft Office
Insurance verification and informs patients of their anticipated financial liability
Collects payments and balances cash drawer
Handle data entry, filing, and document proofreading to maintain accurate records and s ensure document clarity
Support office management tasks such as supply inventory and mail distribution
Provide customer support by addressing inquiries via phone or email with excellent phone etiquette and professionalism
Assist with clerical duties including maintaining organized files, and supporting administrative projects as needed
Requirements
Proven experience in office management, clerical work, or as a receptionist in a fast-paced environment
Strong computer literacy with proficiency in Microsoft Office data entry skills
Excellent organizational skills with the ability to multitask efficiently and prioritize tasks effectively
Bilingual abilities are highly preferred to serve diverse client needs
Experience with multi-line phone systems, calendar management, and customer service is essential
Knowledge of medical receptionist duties is a plus but not required; willingness to learn is important
Demonstrated professionalism in phone etiquette, proofreading, and customer support interactions
Join us as a Front Desk Coordinator where your proactive approach and friendly demeanor will make a meaningful impact every day! This role offers a vibrant work environment where your organizational talents will shine while supporting our team’s success.

Pay: From $15.00 per hour
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: In person