Practice location
full-time 2 hours ago

Front Desk Coordinator

Gardens Family Dentistry & Facial Aesthetic

4290 Professional Center Drive, Palm Beach Gardens, FL 33410
23 - 28/hr

About the Practice

N/A Team Members
Dentrix Software

Office Tour & Photos

Job Description

Front Desk Coordinator – Dental Experience Required Full-time | On-site | Palm Beach Gardens, FL $23 – $28/hr depending on experience
Gardens Dentistry is a well-established, privately owned general and cosmetic dental practice in Palm Beach Gardens. We offer the latest in dental technology in a professional, patient-centered environment. We're growing and looking for the right person to be the face of our practice.

About the Role
We are looking for an experienced, polished dental front desk coordinator who takes pride in delivering an exceptional patient experience — from the first phone call to treatment acceptance. This is not an entry-level position. We need someone who knows dental insurance inside and out, can confidently present treatment plans, and represents the practice with professionalism every single day. The ideal candidate doesn't just execute tasks — they notice what's missing and follow through without being reminded.

Responsibilities
Answer phones and schedule patients with efficiency and warmth
Verify dental insurance benefits, coordinate billing, and post payments accurately
Present treatment plans and guide patients through financial arrangements with confidence
Greet and check in patients, maintaining a professional and welcoming front desk
Proactively follow up on unscheduled treatment, outstanding balances, and pending insurance claims
Maintain organized tracking systems for patient follow
Work closely with the clinical team to manage daily patient flow and scheduling goals
Requirements
Minimum 3 years of dental front desk experience — required, not preferred
Solid working knowledge of dental insurance: PPO verification, pre-authorizations, EOBs, and claims
Experience presenting treatment plans and discussing payment options with patients
Proven ability to manage and execute follow-ups independently — unscheduled treatment, recalls, pending claims
Familiarity with Dentrix or similar practice management software
Professional, polished, and composed
Exceptionally detail-oriented and organized, with strong self-management skills
Team player who takes ownership and holds themselves to a high standard
Schedule
Monday – Thursday, 8:00 am – 4:00 pm Friday, 8:00 am – 12:00 pm
Compensation
$23 – $28 per hour, based on experience
Benefits
Dental coverage
Employee discount
401k
How to Apply
Email your resume directly to DrAlAzzawiGFD@gmail.com with "Front Desk Coordinator" in the subject line. We personally review every application and respond to qualified candidates promptly.

Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Paid time off
Work Location: In person

Requirements

• Patient interaction
• Medical scheduling
• Attention to detail
• Interpersonal skills
• Presentation skills

About Gardens Family Dentistry & Facial Aesthetic

Gardens Family Dentistry in Palm Beach Gardens blends advanced dental techniques with artistic cosmetic dentistry to create beautiful, healthy smiles. Their team is dedicated to providing exceptional care in a comfortable, state-of-the-art environment designed to put patients at ease.