Front Desk Coordinator – Pediatric Dental Office

We are a small, locally owned, and operated pediatric dental practice dedicated to providing exceptional care to children in our community.

We strive to create a fun, welcoming, and stress-free environment for both our young patients and their parents.

We are in the Hilltop Shopping Center in Va Beach.

Position Summary
We are seeking a bubbly, outgoing, and reliable Front Desk Coordinator to be the welcoming face of our office. The ideal candidate loves interacting with children and families, excels at multitasking, and brings positive energy to our team every day.

Key Responsibilities
Patient Reception: Warmly greet and check patients in and out; assist with checkout procedures as needed.

Patient Intake: Set up new patient accounts and follow up on required patient forms.

Scheduling & Calls: Answer incoming phone calls, take new patient calls, and schedule appointments efficiently.

Insurance & Claims: Verify insurance policies and submit electronic claims using Vyne Trellis.

Communication: Manage the main office email account and handle patient inquiries promptly.

Environment Maintenance: Help maintain a clean, organized, and inviting reception area.

Qualifications & Skills
Personality: Enthusiastic, approachable, and passionate about working with kids and families.

Communication: Excellent verbal and written communication skills with a friendly phone manner.

Technical Proficiency: Experience with dental software and electronic claims submission via Vyne Trellis preferred.

Organization: Strong detail with the ability to manage patient forms and administrative workflows smoothly.

Pay: From $19.00 per hour
Benefits:
401(k) matching
Bereavement leave
Employee discount
Paid time off
Work Location: In person