full-time 21 days ago

Front Desk Coordinator/Receptionist

General Dental Office

Concord, NH 03301
22 - 25/hr

About the Practice

N/A Team Members
Software Software

Job Description

We are looking for a Front office coordinator/receptionist to join our team on a part time basis ( between Mon- Thursday 8AM - 5 pm ) and to perform a variety of administrative and clerical tasks. As a front desk person , you will be the first point of contact for our patients.

Your duties would include welcoming guests and greeting patients who visit our office. You will coordinate front-desk activities, including correspondence with patients and answering phone calls. To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. We are looking for an up-beat personality to add to our staff.

Multitasking and stress management skills are essential for this position. Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities
Greet and welcome guests as soon as they arrive at the office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Perform other clerical receptionist duties such as filing, photocopying, scanning, transcribing and faxing
Process patient payments
Skills/Experience
Proficiency in Microsoft Office Products (e.g., Excel and Word) .

Hands-on experience with office equipment (e.g., fax machines, printers and scanners)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree
At least 2 references
Job Type: Part-time
Pay: $22.00 - $25.00 per hour
Benefits:
Dental insurance
Employee discount
Paid time off
Work Location: In person

Requirements

• Customer service
• Organizational skills
• Front desk
• Microsoft Office
• Transcription
• Time management
• Microsoft Excel