full-time 5 days ago

Front Desk Coordinator/Treatment Coordinator - Dental Practice (Midtown)

Anonymous Office

New York, NY 10019
31 - 35/hr

About the Practice

6 Team Members
Dentrix Software

Job Description

Treatment Coordinator / Front Desk Coordinator – Dental Practice (Midtown)
Our high-quality, growing dental practice is seeking a Treatment Coordinator/Front Desk Coordinator to join our team. We're looking for someone who loves learning and working with people, brings a genuinely positive attitude, and is seeking long-term employment where they'll be valued and supported.

If you're seeking a rewarding position surrounded by a hardworking, collaborative team, look no further. As we gear up for the next phase of our growth, we're searching for talented individuals to help us realize our vision — an environment that fosters growth, collaboration, and innovation.

Responsibilities include, but are not limited to:
Front desk reception and customer service; check-in/check-out
Scheduling and confirming appointments; responding to emails, calls, and texts
Efficiently filling provider and hygienist schedules using patient lists and optimized bookings
Insurance verification, claim and pre-determination submission, and following up on claims or payment issues
Reading insurance policies to determine estimated total coverage for patients
Calculating and collecting co-pays; collecting past-due balances and managing accounts receivable/collections
Expertly presenting treatment plans with clarity and accuracy to ensure patient understanding and buy-in
Personalized patient follow-up and case acceptance
Explaining dental terminology and the importance of oral hygiene/treatment to patients
Building trust and rapport with patients through empathy and strong communication
Multitasking effectively and handling upset patients with professionalism
Managing financial transactions with accuracy and discretion
Requirements:
Previous dental experience required (front desk and/or treatment coordination)
Strong understanding of dental terminology and insurance billing procedures
Excellent communication and interpersonal skills, with clear writing, correct grammar/spelling, and professionalism
Proficiency in dental practice management software (Dentrix a plus)
Detail-oriented, organized, and able to prioritize and meet deadlines
Ability to build rapport with patients and colleagues alike
How to Apply:
If you're ready to take the next step in your career, we'd love to hear from you!

Pay: $31.00 - $35.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Work Location: In person

Requirements

• Dental terminology
• Writing skills
• Teamwork
• Dentrix
• Attention to detail
Front Desk Coordinator/Treatment Coordinator - Dental Practice (Midtown) at Anonymous Office in New York, NY 10019 | Only Dental Jobs | Only Dental Jobs