full-time 8 days ago
Front Desk Coordinator
Capital Children's Dental Center
12101 Woodcrest Executive Drive, St. Louis, MO 63141
17 - 21/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Job description:
Pay: $17.00 - $21.00 per hour
Job description:
Job Title: Front Desk Patient Coordinator
Location: St. Louis Children’s Surgery Center – St. Louis Missouri
Job Type: Full-time (In-person)
Pay: $17.00 – $21.00 per hour
At St. Louis Children’s Surgery Center, we believe the way a child and their family are welcomed into our center sets the tone for their entire surgical experience. We’re looking for a warm, attentive, and organized Front Desk Patient Coordinator who can help ensure every family feels heard, understood, and supported throughout their visit.
This is more than a receptionist role — it’s the first step in a child’s care journey. You’ll be the reassuring voice on the phone, the calming smile at check-in, and the steady support for families navigating their child’s outpatient procedure. Your bilingual communication skills will play a vital role in creating a positive and inclusive experience for our diverse patient population.
How You’ll Make a Difference
Serve as the first point of contact for patients and families, providing a welcoming and professional experience.
Answer incoming phone calls and assist patients with scheduling, registration, and general inquiries.
Communicate clearly and compassionately with patients and families to ensure understanding and comfort.
Schedule appointments and coordinate with clinical staff to maintain efficient patient flow.
Verify insurance information and collect payments accurately.
Support patient registration and check-in processes.
Maintain accurate electronic health records and patient information.
Assist with billing and insurance-related questions as needed.
Help resolve patient concerns professionally and promptly.
Collaborate with administrative and clinical teams to provide exceptional patient care.
Who You Are
A compassionate communicator who enjoys helping children and families.
Skilled at multitasking while maintaining a friendly and professional demeanor.
Comfortable supporting families who may be feeling anxious or overwhelmed.
Experienced with Microsoft Office and electronic health record systems.
Experienced in customer service, medical reception, dental reception, or a similar front-office role.
Familiarity with medical or dental terminology is preferred.
Committed to patient confidentiality, professionalism, and outstanding service.
Requirements
High school diploma or equivalent.
Fluent verbal and written communication skills.
Minimum of 1 year of customer service or front-office experience.
Strong organizational and time-management skills.
Basic understanding of insurance verification, billing, and front-office procedures.
Why This Role Matters
When families walk into St. Louis Children’s Surgery Center, they may be feeling anxious, overwhelmed, or uncertain. As a team member, you have the opportunity to help bridge communication gaps and provide reassurance from the moment they arrive. Your ability to connect with families helps build trust, reduce stress, and contribute to a positive healthcare experience.
What We Offer
A team rooted in compassion, respect, and family-centered care.
Competitive hourly pay: $17–$21/hour.
Daytime schedule (Monday–Friday, no weekends).
Full benefits package, including:
401(k) with 2% company match
Health, dental, and vision insurance
Life insurance
Paid time off
Tuition reimbursement
Opportunities for career growth and development
Job Type: Full-time
Benefits:
401(k) with 2% match
Paid time off
Tuition reimbursement
Work Location: In person
Pay: $17.00 - $21.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance
Work Location: In person
Pay: $17.00 - $21.00 per hour
Job description:
Job Title: Front Desk Patient Coordinator
Location: St. Louis Children’s Surgery Center – St. Louis Missouri
Job Type: Full-time (In-person)
Pay: $17.00 – $21.00 per hour
At St. Louis Children’s Surgery Center, we believe the way a child and their family are welcomed into our center sets the tone for their entire surgical experience. We’re looking for a warm, attentive, and organized Front Desk Patient Coordinator who can help ensure every family feels heard, understood, and supported throughout their visit.
This is more than a receptionist role — it’s the first step in a child’s care journey. You’ll be the reassuring voice on the phone, the calming smile at check-in, and the steady support for families navigating their child’s outpatient procedure. Your bilingual communication skills will play a vital role in creating a positive and inclusive experience for our diverse patient population.
How You’ll Make a Difference
Serve as the first point of contact for patients and families, providing a welcoming and professional experience.
Answer incoming phone calls and assist patients with scheduling, registration, and general inquiries.
Communicate clearly and compassionately with patients and families to ensure understanding and comfort.
Schedule appointments and coordinate with clinical staff to maintain efficient patient flow.
Verify insurance information and collect payments accurately.
Support patient registration and check-in processes.
Maintain accurate electronic health records and patient information.
Assist with billing and insurance-related questions as needed.
Help resolve patient concerns professionally and promptly.
Collaborate with administrative and clinical teams to provide exceptional patient care.
Who You Are
A compassionate communicator who enjoys helping children and families.
Skilled at multitasking while maintaining a friendly and professional demeanor.
Comfortable supporting families who may be feeling anxious or overwhelmed.
Experienced with Microsoft Office and electronic health record systems.
Experienced in customer service, medical reception, dental reception, or a similar front-office role.
Familiarity with medical or dental terminology is preferred.
Committed to patient confidentiality, professionalism, and outstanding service.
Requirements
High school diploma or equivalent.
Fluent verbal and written communication skills.
Minimum of 1 year of customer service or front-office experience.
Strong organizational and time-management skills.
Basic understanding of insurance verification, billing, and front-office procedures.
Why This Role Matters
When families walk into St. Louis Children’s Surgery Center, they may be feeling anxious, overwhelmed, or uncertain. As a team member, you have the opportunity to help bridge communication gaps and provide reassurance from the moment they arrive. Your ability to connect with families helps build trust, reduce stress, and contribute to a positive healthcare experience.
What We Offer
A team rooted in compassion, respect, and family-centered care.
Competitive hourly pay: $17–$21/hour.
Daytime schedule (Monday–Friday, no weekends).
Full benefits package, including:
401(k) with 2% company match
Health, dental, and vision insurance
Life insurance
Paid time off
Tuition reimbursement
Opportunities for career growth and development
Job Type: Full-time
Benefits:
401(k) with 2% match
Paid time off
Tuition reimbursement
Work Location: In person
Pay: $17.00 - $21.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance
Work Location: In person
Requirements
• High school diploma or GED
• Time management
• Interpersonal skills
• Bilingual
• Records management
• Time management
• Interpersonal skills
• Bilingual
• Records management
About Capital Children's Dental Center
Capital Children's Surgery Center is dedicated to providing dental treatment under general anesthesia for children and special needs patients of all ages in hospital-grade operating rooms. They focus on making healthcare affordable and accessible for everyone.