Front Desk Coordinator

Lighthouse Dental is looking for a friendly, professional, and dependable Front Desk Receptionist to join our team! We are looking for someone who genuinely enjoys helping people and understands that the front desk is an important part of creating a positive patient experience. The ideal candidate is warm, organized, personable, and able to make patients feel comfortable from the moment they walk through our door.

What You'll Do
Welcome patients with a friendly, professional attitude
Answer phones, schedule appointments, and manage the daily schedule
Check patients in and out and collect payments
Verify insurance benefits and assist patients with financial questions
Communicate with patients regarding appointments, treatment, and follow-up care
Maintain accurate patient records and documentation
Coordinate closely with doctors, hygienists, and clinical team members
Help keep the front office organized and running smoothly
Provide exceptional customer service to every patient
Handle patient concerns with patience, professionalism, and compassion
What We're Looking For
Previous dental or medical front office experience preferred
Excellent communication and customer service skills
Friendly, outgoing personality
Strong organizational and multitasking abilities
Dependable, punctual, and detail-oriented
Comfortable working in a busy, team-oriented environment
Professional appearance and positive attitude
Ability to maintain patient confidentiality
Experience with dental insurance and dental practice management software is a plus
The Right Person for Our Team We want someone who understands that dentistry is about more than teeth—it's about people. Our patients appreciate being greeted by name, having their questions answered, and knowing that the entire team genuinely cares about their experience. If you are someone who enjoys building relationships with patients, works well with a team, and takes pride in providing excellent service, we'd love to meet you!

Why Join Lighthouse Dental?

Friendly, supportive team environment
Patient-centered practice
Opportunity to build lasting relationships with patients
Professional and positive workplace
Opportunity for growth and continued learning
Competitive compensation and benefits based on experience
Excellent benefits such as 401(k) with Employer match, 3 weeks PTO, monthly bonus opportunities, continuing education, Life/Work balance, 3 1/2 day work week, and more.

To Apply:
Please submit your resume and a brief introduction telling us why you would be a great addition to our team. You can email your resume to Crystal@lighthousedentalnc.com
Pay: $21.00 - $24.00 per hour
Expected hours: 35.0 per week
Benefits:
401(k)
Health insurance
Paid time off
Work Location: In person