full-time 26 days ago

Front Desk Customer Service- Jersey City

Orthopedic Associates of

910 Sylvan Avenue, Englewood Cliffs, NJ 07632
18 - 21/hr

About the Practice

N/A Team Members
Epic Software

Job Description

ENGLEWOOD ORTHOPEDIC ASSOCIATES

JOB DESCRIPTION

Department: Front Desk Reception

Title: Front Desk Receptionist

Location: Jersey City

Supervision Received: Reports to Team Lead

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

Registering patients upon arrival

Intake new patient information

Enter insurance information

Verify insurance

Schedule patient appointments as appropriate at check out

Collecting co-pays and patient balances

Direct patients, as appropriate

Works well under pressure

Follow all written protocols and procedures of the practice

Demonstrate courtesy and helpfulness toward patients and their families

Team player is a key for this role

Ability to communicate effectively with other staff members

Experience Required in Medical Reception

ADDITIONAL RESPONSIBILITIES:

Work as a team member within the patient services department and all other departments.

Must be able to recognize and respond appropriately to urgent/emergent situations.

Establish and maintain effective working relationships.

Effectively cope with typical job stress.

Document work processes as required.

Other duties as assigned.

Epic/Athena experience is a plus.

Job Type: Full-time

Benefits:

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule:

8-hour shift