full-time 11 hours ago

Front Desk Dental Receptionist

Pocono Dental Associates

1992 West Main Street, Stroudsburg, PA 18360
15 - 20/hr

About the Practice

N/A Team Members
Eaglesoft Software

Job Description

Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and administrative support within a fast-paced dental environment. The ideal candidate will be responsible for managing front desk operations, ensuring patient satisfaction, and maintaining compliance with HIPAA regulations.

Duties
Greet patients and visitors warmly, providing a welcoming atmosphere at the front desk.

Manage incoming phone calls, schedule appointments, and confirm patient visits using phone systems effectively.

Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and security of sensitive information.

Assist with medical administrative support tasks including filing, data entry, and managing correspondence.

Coordinate with medical staff to facilitate smooth patient flow and address any inquiries or concerns.

Handle billing inquiries and insurance verification processes as needed.

Maintain cleanliness and organization of the front desk area to create a professional environment.

Experience
Previous experience as a Medical Receptionist or in a similar role within a medical office or dental clinic is required.

Familiarity with electronic health record systems such as Eaglesoft.

Strong understanding of HIPAA regulations and commitment to maintaining patient confidentiality.

Excellent communication skills, both verbal and written, with a focus on customer service.

Ability to multitask efficiently in a busy environment while maintaining attention to detail.

Proficiency in using office equipment and phone systems relevant to front desk operations.

Join our team as a Front Desk Receptionist where you will play a crucial role in delivering exceptional service to our patients while supporting the overall operations of our practice!

Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Paid time off
Ability to Relocate:
Stroudsburg, PA 18360: Relocate before starting work (Required)
Work Location: In person

Requirements

• Data entry
• Filing
• HIPAA
• Attention to detail
• Eaglesoft