full-time 21 days ago
Front Desk Dental Receptionist
Portside Dental
324 West North Street, Geneva, NY 14456
19 - 23/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Overview
Portside Dental is seeking a dedicated and detail-oriented Dental Receptionist to join our team. Our practice prides itself on maintaining a great working environment and office culture. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing exceptional administrative support and customer service. This position requires outstanding time management skills, excellent written and verbal communication abilities, and a positive attitude. We are looking for a team player who is willing to go above and beyond to build relationships with patients and deliver quality customer service.
Duties
Greet patients warmly and assist them with check-in and check-out procedures.
Manage appointment scheduling, confirmations, and cancellations using clinic software.
Maintain accurate patient records, including medical history and insurance information.
Handle incoming calls, addressing inquiries and directing calls as appropriate.
Process patient payments and manage billing inquiries.
Review treatment plans and financing options with patients.
Monitor recall and reactivation systems on a regular basis.
Ensure the front desk area is organized and welcoming for patients.
Collaborate with dental staff to facilitate smooth operations within the clinic.
Requirements
Previous experience in a dental or healthcare setting is preferred.
Familiarity with medical terminology and dental terminology preferred for effective communication within the team.
Familiarity with phone systems and clerical duties.
Knowledge of medical coding and collections is advantageous.
Strong organizational skills with attention to detail to manage multiple tasks efficiently.
Excellent interpersonal skills to provide compassionate care to patients.
If you are passionate about patient care and are looking for a rewarding career in a supportive environment, we would love to meet you. Come join our growing dental family!
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
401(k)
Paid time off
Work Location: In person
Portside Dental is seeking a dedicated and detail-oriented Dental Receptionist to join our team. Our practice prides itself on maintaining a great working environment and office culture. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing exceptional administrative support and customer service. This position requires outstanding time management skills, excellent written and verbal communication abilities, and a positive attitude. We are looking for a team player who is willing to go above and beyond to build relationships with patients and deliver quality customer service.
Duties
Greet patients warmly and assist them with check-in and check-out procedures.
Manage appointment scheduling, confirmations, and cancellations using clinic software.
Maintain accurate patient records, including medical history and insurance information.
Handle incoming calls, addressing inquiries and directing calls as appropriate.
Process patient payments and manage billing inquiries.
Review treatment plans and financing options with patients.
Monitor recall and reactivation systems on a regular basis.
Ensure the front desk area is organized and welcoming for patients.
Collaborate with dental staff to facilitate smooth operations within the clinic.
Requirements
Previous experience in a dental or healthcare setting is preferred.
Familiarity with medical terminology and dental terminology preferred for effective communication within the team.
Familiarity with phone systems and clerical duties.
Knowledge of medical coding and collections is advantageous.
Strong organizational skills with attention to detail to manage multiple tasks efficiently.
Excellent interpersonal skills to provide compassionate care to patients.
If you are passionate about patient care and are looking for a rewarding career in a supportive environment, we would love to meet you. Come join our growing dental family!
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
401(k)
Paid time off
Work Location: In person
Requirements
• Organizational skills
• Time management
• Attention to detail
• Interpersonal skills
• Collaboration
• Time management
• Attention to detail
• Interpersonal skills
• Collaboration
About Portside Dental
PortSide Dental focuses on establishing trusting relationships with patients by emphasizing routine hygiene visits and educating on proper home care practices. They prioritize patient involvement in treatment plans and cost transparency. New patients are welcomed with a commitment to quality care and lasting relationships.