Front Desk Dental Receptionist - Dental 360 Brite Smiles, North Chicago Locations

Dental 360 is hiring a motivated Front Desk Dental Receptionist join our team. Our ideal candidate will be team-oriented, patient-focused, compassionate, and reliable. Must multi-task and thrive in a busy work environment.

FUSE and Dentrix Ascend software knowledge is a plus. Bilingual is preferred. Dental Medicaid Insurance experience is preferred.

Essential Duties and Responsibilities –
· Greet and welcome patients and visitors in a friendly and professional manner.
· Answer phone calls, schedule appointments, and manage patient inquiries.
· Verify insurance information and assist with billing and payment processing.
· Maintain patient records and update necessary information in the system.
· Coordinate with medical staff to ensure smooth patient flow and efficient operations.
· Provide administrative support such as filing, data entry, and document management.
· Follow HIPAA guidelines to ensure patient confidentiality.
· Present dental treatment plans to patients.

- any other tasks or duties as assigned
Requirements:
· Previous experience as a receptionist or in a similar administrative role
· Knowledge of dental or medical terminology is preferred
· Proficiency in using office software such as Microsoft Office Suite
· Familiarity with dental or medical practice management software (e.g., Dentrix, Eagle soft, Epic, Clinical Works)
· Excellent communication and interpersonal skills
· Strong organizational and multitasking abilities
· Attention to detail and accuracy in handling patient information
Job Types: Full time
Benefits:
Employee assistance program
Employee discount
Flexible schedule
Professional development assistance
Referral program
Healthcare setting:
Clinic
Schedule:
8-hour shift
Day shift
Monday to Friday
Experience:
Customer service: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Fuse Software: 1 year (Preferred)
Dental receptionist: 1 year (Preferred)
Dental billing: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
Employee assistance program
Employee discount
Professional development assistance
Referral program
Experience:
dental administrative: 1 year (Required)
Work Location: In person