Practice location
full-time 15 days ago

Front Desk Dental Receptionist/ Experience Required

Advanced Smile

2224 Route 37 E, Toms River, NJ 08753
21 - 26/hr

About the Practice

N/A Team Members
Other Software

Office Tour & Photos

Job Description

Job description
Front Desk Dental Receptionist – Join Our Team!

We are a busy and patient-centered Private dental practice seeking a reliable and friendly Front Desk Dental Receptionist to be the first point of contact for our patients. The ideal candidate will be professional, organized, and passionate about providing excellent customer service in a fast-paced environment.

We are looking for an outgoing personality who will wow our patients, a team player who will make the care of our patients a priority and someone who wants to grow along with us.

Job Responsibilities
Greeting and checking in patients with a warm welcome upon arrival
Schedule and confirm patient appointments to maximize the provider schedules
Answer phone calls, schedule appointments, and manage the office calendar
Answer multiple phone lines efficiently
Register New Patients
Maintain accurate patient records and update information in the system
Collect payments from patients at check-in
Office duties including document filing, scanning, shredding
Educate patients on payment options and secure patient financial commitment to help them get dental care
Overcome potential barriers and/or objections for potential clients while maintaining a polite and professional demeanor.

Provide superior patient service demonstrating sensitivity to patient needs.

Respond and comply to requests for information
SKILLS & QUALIFICATIONS:
Competitive spirit with a strong desire to succeed and help deliver exceptional patient care
Excellent written and oral communication skills
Professional and compassionate demeanor
Enthusiastic and outgoing personality
Willingness to go above and beyond to ensure patient satisfaction
Computer competent and ability to work a multi-line phone system
Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances
Efficient with Microsoft word, Excel, Spreadsheets
MUST HAVE 2+ DENTAL OFFICE EXPERIENCE
MUST HAVE 2+ DENTRIX EXPERIENCE
Benefits:
Competitive pay based on experience
Paid Holidays
PTO
Supportive team environment
Schedule: Monday, Thurs 8:30-5:30, Tues 9:30-6:00 Wed 8:45-4pm
Friday, Saturday, Sunday Off!

If you are dependable, detail-oriented, and enjoy creating positive patient experiences, we’d love to hear from you!

Pay: $21.00 - $26.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee discount
Flexible schedule
On-the-job training
Paid time off
Application Question(s):
How many years of front desk experience do you have?

Experience:
Dental office: 2 years (Required)
Dentrix: 2 years (Required)
Work Location: In person

Requirements

• Dental terminology
• Multi-line phone systems
• Microsoft Word
• Microsoft Excel
• Documentation review
• Patient service
• Dental office experience
• Dentrix

About Advanced Smile

Advanced Smile Dentistry, located in Toms River, NJ, offers expert full mouth dental implant care with a focus on using top-grade materials and providing European materials and expert care. Dr. David Basar, with over five years of experience, specializes in crowns, bridges, dental implants, emergency dentistry, veneers, Invisalign®, root canal treatment, and complete smile makeovers. The practice also emphasizes affordable smile makeovers, financial flexibility, and same-day emergency appointments.