Front Desk Dental Receptionist

Job Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure a smooth and efficient workplace environment. Your positive attitude and organizational skills will help create a professional atmosphere that leaves a lasting impression on visitors and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.

Duties
Greet visitors, patients, and staff with professionalism and enthusiasm, ensuring a warm and welcoming environment
Answer multi-line phone systems promptly, directing calls accurately and courteously using proper phone etiquette
Manage appointment scheduling, data entry management, and coordinate patient treatment with clinical team
Oversee insurance verifications accurately including benefits and frequencies.

Prepare office for next day printing routing slips, verify insurance eligibility and noting co-pay for collection.

Collection of payments using various methods and record in patient account
Handle incoming and outgoing correspondence, including emails, text messages, mail and packages with efficiency and accuracy
Maintain organized work space, perform detailed data entry, and ensure all records are up-to-date using digital tools such as EagleSoft, Microsoft Office and other office management software
Support office operations by managing supply inventories, proofreading documents and performing basic bookkeeping tasks to balance end of day
Provide customer support by addressing inquiries professionally and assisting with clerical tasks such as copying, scanning and faxing
Requirements
Proven 2 years dental experience in administrative roles with strong clerical skills
Excellent computer literacy including proficiency in EagleSoft Practice Management, Microsoft Office Suite (Word, Excel, Outlook) and data entry skills
Experience with multi-line phone systems and phone etiquette to handle high-volume calls effectively
Bilingual Spanish/English abilities are highly desirable to serve diverse patients and visitors more effectively
Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
Previous experience as a dental receptionist is advantageous but not required; familiarity with EasgleSoft software is a plus
Personal assistant or office support experience that demonstrates reliability and professionalism
Ability to manage time effectively while multitasking across various administrative duties
Join us as a Front Desk Receptionist where your proactive approach will help foster a positive workplace atmosphere! We value your dedication to delivering outstanding customer service while supporting our daily operations. This paid role is perfect for someone eager to grow their administrative career in a vibrant environment committed to excellence. Please do not apply if you have no prior dental or medical experience.

Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Experience:
Dental receptionist: 1 year (Required)
Language:
Spanish (Required)
Ability to Commute:
Winston-Salem, NC 27101 (Required)
Work Location: In person