Front Desk Medical Receptionist

Job Summary
We are seeking a friendly and organized Front Desk Medical Office professional to serve as the first point of contact for patients and visitors. In this vital role, you will manage patient check-ins, handle medical administrative tasks, and ensure smooth clinic operations. Your energetic approach and attention to detail will contribute to delivering exceptional patient service while maintaining compliance with healthcare regulations. This position offers an exciting opportunity to be part of a collaborative healthcare team dedicated to providing high-quality care.

Responsibilities
Greet patients and visitors warmly, ensuring a positive first impression while managing multi-line phone systems with professionalism and courtesy
Verify patient insurance coverage, perform insurance eligibility checks, and process insurance verification efficiently using systems such as Athenahealth,
Collect and review medical documentation, including intake forms, new patient paperwork, and medical history, ensuring accuracy for billing and record-keeping purposes
Manage medical records by filing, retrieving, and updating patient information in compliance with HIPAA regulations
Support office management duties such as maintaining supplies, managing appointment reminders, and ensuring a clean and organized front desk area
Requirements
Proven experience in a medical office setting or healthcare environment with strong clerical skills
Familiarity with EMR (Electronic Medical Records) systems such as Athenahealth is a plus
Ability to verify insurance benefits including Medicare and private insurers; experience with insurance verification processes is preferred
Excellent phone etiquette with multi-line phone system proficiency; strong communication skills in English; bilingual abilities are a plus
Strong computer skills including Microsoft Office suite
Attention to detail in documentation review and data entry; ability to handle sensitive patient information securely in compliance with HIPAA guidelines
Prior clinic office experience highly preferred
Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment
This role is an excellent opportunity for motivated individuals eager to contribute to a compassionate healthcare team. All positions are paid roles that support your professional growth while making a meaningful difference in patients’ lives.

Pay: $16.00 - $17.50 per hour
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person