full-time 2 hours ago
FRONT DESK MEDICAL RECEPTIONIST
San Gorgonio Memorial Hospital
264 North Highland Springs, Banning, CA 92220
20 - 25/hr
About the Practice
N/A Team Members
Other Software
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Job Description
POSITION SUMMARY:
We are seeking a friendly, organized, and dependable Clinical Front Desk to join our healthcare team. This key role is the first point of contact for patients and is responsible for ensuring smooth front office operations. The ideal candidate will have excellent communication skills, strong multitasking abilities, and experience in a medical office setting.
Qualifications:
High school diploma or equivalent required
Minimum 1 year of front desk or administrative experience in a clinical setting preferred
Bilingual (English/Spanish) strongly preferred
Knowledge of medical terminology and HIPAA regulations
Proficient in using electronic medical records (EMR) systems and office software
Excellent organizational, communication, and customer service skills
Ability to multitask, prioritize, and work in a fast-paced environment
Key Responsibilities:
Patient Interaction:
Greet and check in patients upon arrival
Check out patients after appointments
Verify and update patient information and insurance details
Phone Management:
Answer a multi-line phone system promptly and professionally
Schedule, reschedule, and cancel patient appointments as needed
Relay messages to clinical staff when necessary
Administrative Duties:
Manage incoming and outgoing faxes
Maintain and update medical records accurately and confidentially
Coordinate with clinical staff to ensure schedule efficiency
Assist with prior authorizations, referrals, and documentation as needed
Reorder and maintain inventory of office supplies
Perform other general administrative and clerical duties as assigned
Other Skills:
Must be proficient and skilled in the application and use of Windows, Word Perfect, Excel, Outlook, clinical application programs and Internet. Typing/work processing skill of 20 wpm, preferably 40 wpm with a high degree of accuracy.
Ability to multi-task in an efficient, thorough, and prioritized manner; to work quickly, accurately and independently; to anticipate needs and solve problems.
Excellent Written, verbal and interpersonal communication skills.
Work with a spirit of enthusiasm, teamwork, cooperation and sense of urgency, and maintain a high degree of confidentiality over all matters in the course of business operations including patient and employee information.
Ability to successfully uphold the established customer service standards and the Hospitals Mission, Vision and Values.
Ability to perform functions with minimal supervision.
Ability to work at a high-volume level of accuracy.
PAY / BENEFITS
Estimated pay is based on qualifications (including but not limited to experience, education, certifications, and licensure where applicable).
Benefits may include medical, dental, vision, basic life and AD&D, optional supplemental life (employee, spouse, and/or child coverage), flexible spending accounts (medical and dependent care), 403b retirement with dollar for dollar match up to 5%, paid time off, and more available depending on employment status.
M/F/D/V/SO
EOE
Location: San Gorgonio Memorial Hospital · Medical Clinic
Schedule: Full Time, Day Shift, 0800-1630; Pay Range=$20.00 to $25.00 per hour, DOE.
We are seeking a friendly, organized, and dependable Clinical Front Desk to join our healthcare team. This key role is the first point of contact for patients and is responsible for ensuring smooth front office operations. The ideal candidate will have excellent communication skills, strong multitasking abilities, and experience in a medical office setting.
Qualifications:
High school diploma or equivalent required
Minimum 1 year of front desk or administrative experience in a clinical setting preferred
Bilingual (English/Spanish) strongly preferred
Knowledge of medical terminology and HIPAA regulations
Proficient in using electronic medical records (EMR) systems and office software
Excellent organizational, communication, and customer service skills
Ability to multitask, prioritize, and work in a fast-paced environment
Key Responsibilities:
Patient Interaction:
Greet and check in patients upon arrival
Check out patients after appointments
Verify and update patient information and insurance details
Phone Management:
Answer a multi-line phone system promptly and professionally
Schedule, reschedule, and cancel patient appointments as needed
Relay messages to clinical staff when necessary
Administrative Duties:
Manage incoming and outgoing faxes
Maintain and update medical records accurately and confidentially
Coordinate with clinical staff to ensure schedule efficiency
Assist with prior authorizations, referrals, and documentation as needed
Reorder and maintain inventory of office supplies
Perform other general administrative and clerical duties as assigned
Other Skills:
Must be proficient and skilled in the application and use of Windows, Word Perfect, Excel, Outlook, clinical application programs and Internet. Typing/work processing skill of 20 wpm, preferably 40 wpm with a high degree of accuracy.
Ability to multi-task in an efficient, thorough, and prioritized manner; to work quickly, accurately and independently; to anticipate needs and solve problems.
Excellent Written, verbal and interpersonal communication skills.
Work with a spirit of enthusiasm, teamwork, cooperation and sense of urgency, and maintain a high degree of confidentiality over all matters in the course of business operations including patient and employee information.
Ability to successfully uphold the established customer service standards and the Hospitals Mission, Vision and Values.
Ability to perform functions with minimal supervision.
Ability to work at a high-volume level of accuracy.
PAY / BENEFITS
Estimated pay is based on qualifications (including but not limited to experience, education, certifications, and licensure where applicable).
Benefits may include medical, dental, vision, basic life and AD&D, optional supplemental life (employee, spouse, and/or child coverage), flexible spending accounts (medical and dependent care), 403b retirement with dollar for dollar match up to 5%, paid time off, and more available depending on employment status.
M/F/D/V/SO
EOE
Location: San Gorgonio Memorial Hospital · Medical Clinic
Schedule: Full Time, Day Shift, 0800-1630; Pay Range=$20.00 to $25.00 per hour, DOE.
About San Gorgonio Memorial Hospital
San Gorgonio Memorial Hospital (SGMH) is dedicated to providing quality care with a focus on patient safety. They offer a wide range of services including daVinci Robotic Surgery and have received CMS 5-Star Excellence in Care recognition. The hospital prioritizes creating a welcoming and supportive environment for all patients.