Front Desk / Medical Receptionist

Front Desk Receptionist – Dermatology Office (South Orange County, CA)
WILL REQUIRE SOME DAYS AT OUR OTHER LOCATIONS – all very close to each other! (Mission Viejo, Laguna Beach, Laguna Hills, San Clemente)
Must be able to thrive in a FAST-PACED ENVIRONMENT!

HEAVY INBOUND PHONE CALLS HERE. Must be ready and capable.

MULTI-TASKING IS ESSENTIAL!

Come join our amazing team!

Have fun while making a difference in patients’ lives every day.

Skincredible Dermatology & Surgery is an exciting, growing dermatology practice offering a full range of Cosmetic, Medical, and Surgical dermatology services.

We are seeking an experienced Front Desk Receptionist who will serve as the positive and welcoming face of our practice. This role requires someone who can balance multiple responsibilities with professionalism, warmth, and efficiency in a dynamic environment.

Position Overview
The Receptionist/Front Desk is responsible for managing patient interactions, scheduling, and administrative support. The ideal candidate thrives in a busy setting, handles challenges with a positive attitude, and stays organized under pressure.

This position does not have supervisory responsibilities.

Benefits
Medical, Dental, and Vision Insurance
401(k) Retirement / Profit-Sharing Plan
Free Staff Treatments
Employee Discounts on Services and Products
Key Responsibilities
Handle heavy phone coverage (inbound and outbound calls)
Schedule appointments and manage the daily calendar
Greet patients promptly and assist with check-in/check-out
Collect and process payments
Prepare patient paperwork prior to appointments
Verify insurance (PPO and HMO) and obtain authorizations
Upload medical records daily
Maintain accurate and updated patient information in EMA (EMR system)
Assist with marketing materials and administrative tasks
Support follow-up communication with patients and leads via CRM, calls, texts, and emails
Promote practice services and patient programs
Some Saturday shifts required
Qualifications
High School Diploma or GED (required)
Dermatology or medical office experience
Pleasant, professional, and friendly demeanor
Excellent customer service and communication skills
Strong multitasking and organizational abilities
Familiarity with HIPAA compliance standards
Proficient with Microsoft Office Suite and Google Workspace (Docs, Sheets, Drive)
If you’re energetic, organized, and eager to grow in a supportive, patient-focused environment, we’d love to hear from you!

Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan
Vision insurance
Work Location: In person