Practice location
full-time 4 hours ago

Front Desk Medical Receptionist

Celebration Health & Wellness

410 Celebration Place, Suite 208, Celebration, FL, 34747
Competitive Compensation

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Join Our Team as a Full-Time Front Desk / Medical Reception Professional!

MULTIPLE LOCATIONS! Celebration, FL | Davenport, FL | Winter Garden, FL | St. Cloud, FL (New location!)

About Us: Celebration Health & Wellness is a high-volume private practice specializing in Women’s and Children’s Health. With over 25 years of combined experience, our skilled and compassionate team is dedicated to providing exceptional care.

At Celebration Obstetrics & Gynecology, our team is committed to helping women maintain optimal wellness through compassionate, individualized care.

Position Overview:

You are the first impression of our practice—and one of the most important drivers of our patient experience.

We are seeking a dependable, friendly, and highly organized Front Desk Reception Professionals to join our fast-paced, patient-centered Obstetrics & Gynecology practice. As the first point of contact, this role plays a critical part in creating a welcoming, efficient, and professional environment for every patient who walks through our doors.

This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a warm and compassionate approach. Fluency in English is required, and bilingual proficiency in Spanish is required to effectively support and serve our diverse patient population.

Key Responsibilities

Greet patients and visitors warmly, ensuring a positive and professional experience

Schedule appointments and manage calendars for multiple providers

Support with managing insurance, benefits and eligibility

Answer incoming calls and route messages appropriately

Check patients in and out, verify insurance, collect co-pays, deductibles, and balances

Perform administrative tasks such as answering calls, scanning, faxing, and data entry

Communicate effectively with patients and collaborate with the team

Exhibit excellent customer service skills at all times

Adhere to HIPAA laws regarding the sharing of personal medical information

Perform additional duties as needed to support office operations

Minimum Requirements

High school diploma or equivalent

Excellent verbal and written communication skills

Strong attention to detail and ability to multi-task

1+ year experience in Obstetrics & Gynecology

1+ year of customer service experience

Bilingual in English & Spanish (required)

Team-oriented attitude and a commitment to supporting colleagues and patients

Preferred Qualifications

Experience with Athena EMR

Previous medical office or front desk experience

Experience with insurance, benefits and eligibility

We offer:

A warm, supportive team environment

Opportunities to expand clinical skills in women’s health

The chance to make a meaningful impact on patient lives every day

Our compensation package is generous, including paid vacation time, company holidays (7), health and dental insurance, 401k, uniform allowance, and more.

Schedule

Full-time, 8-hour shifts (M-F)

Our practice supports patients across Central Florida and is recognized for flexible scheduling, professional care, and a patient first approach.

We look forward to hearing from you!

About Celebration Health & Wellness

Celebration Obstetrics & Gynecology is Central Florida's premier women's health provider, offering personalized care to women in Orange, Osceola, Lake, and Polk Counties. With a dedicated team of board-certified physicians and professional staff, we provide a wide range of services including gynecology, obstetrics, surgical procedures, and women's cancer screening.