Front Desk Medical Receptionist

Full Job Description
We are seeking a Full-Time Medical Receptionist for our private practice Hearing Aid clinic in Germantown, TN
Previous phone/receptionist experience is required. Preferred Audiology clinic or physician’s office. Must have willingness and desire to learn. We will train the right candidate.

Skills/ Qualifications:
Excellent customer service skills
Outgoing personality
Self-motivated with the ability to exceed patient expectations
Strong computer skills (i.e. data entry, word, excel, email)
Dependable
Exceptional verbal communication skills
Must be able to work Monday thru Friday
Must be able to work well both as a team and independently
Must have high school diploma
ABILITY AND WILLINGNESS TO HANDLE A LARGE VOLUME OF CALLS PER DAY
Job description and requirements:
MUST BE ABLE TO CONVERT CALLS INTO APPOINTMENTS
DEPENDABILITY AND PUNCTUAL ATTENDANCE IS MANDATORY
Must be able to quickly respond to caller inquiries and objections
Ability to prioritize the schedule and patient appointments
Must be able to effectively multitask between phone duties and office duties
Strong listening skills in order to establish trust and confidence with patients
Verify and input patient information into database
Must maintain professional demeanor and be able to communicate in a clear and upbeat voice
Collect payments, send monthly statements
We offer:
Option for Health, Vision, Dental benefits
Retirement Sar/Sep ( eligibility requirements apply)
Fun, Energetic, Professional Environment
Job Type: Full-time
Pay: Depending on experience
Benefits:
Health insurance
Dental insurance
Vision insurance
Schedule:
Monday-Thursday 8:15-4:30
Friday 8:15-4:00
Experience:
Receptionist/Front Desk : 2 years (Preferred)
Computer skills: 2 years (Preferred)
Work Location: 7675 Wolf River Circle Germantown, TN 38138
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Experience:
Customer service: 2 years (Preferred)
Work Location: In person