full-time 20 days ago
Front Desk Medical Receptionist
Town Center Pediatrics
Northborough, MA 01532
22 - 25/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Job Overview
We are seeking a dynamic and detail-oriented Front Desk Medical Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while efficiently managing administrative tasks. Your energetic approach and strong organizational skills will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all. This position offers an exciting opportunity to contribute to patient care and clinic success through proactive communication, technical proficiency, and compassionate service.
DUTIES
Greet patients and visitors warmly, ensuring a positive first impression and a seamless check-in process
Answering phones
Schedule appointments using electronic health record (EHR)
Checking patients in and out
Verify and updating insurance information
Adhering to HIPAA and clinical confidentiality policies
Communicating effectively with families and staff
Maintain a positive, organized and professional environment
Support clinic operations by coordinating medical scheduling, managing patient flow, and providing clerical support as needed
SKILLS
Must be fluent in Portuguese and English
Support clinic operations by coordinating medical scheduling, managing patient flow, and providing clerical support as needed
Maintain compliance with healthcare regulations by understanding clinical confidentiality policies and health information management standards
Excellent customer service skills combined with effective phone communication and phone etiquette
Experience working in a medical office environment or clinic setting is highly preferred
Ability to multitask, while maintaining attention to detail in documentation review and record keeping
Pay: $22.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
AD&D insurance
Dental insurance
Dependent care reimbursement
Health insurance
Health savings account
Life insurance
Paid time off
Work Location: In person
We are seeking a dynamic and detail-oriented Front Desk Medical Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while efficiently managing administrative tasks. Your energetic approach and strong organizational skills will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all. This position offers an exciting opportunity to contribute to patient care and clinic success through proactive communication, technical proficiency, and compassionate service.
DUTIES
Greet patients and visitors warmly, ensuring a positive first impression and a seamless check-in process
Answering phones
Schedule appointments using electronic health record (EHR)
Checking patients in and out
Verify and updating insurance information
Adhering to HIPAA and clinical confidentiality policies
Communicating effectively with families and staff
Maintain a positive, organized and professional environment
Support clinic operations by coordinating medical scheduling, managing patient flow, and providing clerical support as needed
SKILLS
Must be fluent in Portuguese and English
Support clinic operations by coordinating medical scheduling, managing patient flow, and providing clerical support as needed
Maintain compliance with healthcare regulations by understanding clinical confidentiality policies and health information management standards
Excellent customer service skills combined with effective phone communication and phone etiquette
Experience working in a medical office environment or clinic setting is highly preferred
Ability to multitask, while maintaining attention to detail in documentation review and record keeping
Pay: $22.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
AD&D insurance
Dental insurance
Dependent care reimbursement
Health insurance
Health savings account
Life insurance
Paid time off
Work Location: In person
Requirements
• English
• Medical scheduling
• Organizational skills
• HIPAA
• Attention to detail
• Portuguese
• Medical scheduling
• Organizational skills
• HIPAA
• Attention to detail
• Portuguese
About Town Center Pediatrics
Town Center Pediatrics was founded in 1998 by Dr. Angela Hunt with a vision of providing individualized care and dedicated time to patients' needs. The practice has grown to a group of 4 providers while maintaining its independence. With a focus on addressing physical, developmental, and emotional needs, the practice moved to Northborough in January 2019.