Front Desk / Medical Receptionist – OB/GYN Office

Company Overview
Lifespring Women’s Healthcare is a dynamic OB/GYN practice dedicated to delivering exceptional women's health services. Our team of seven providers is committed to utilizing the latest techniques and technology to ensure high-quality, personalized care in a supportive environment.

Job Overview
We are seeking an energetic and detail-oriented Front Desk / Medical Receptionist to join our busy OB/GYN office. In this vital role, you will be the first point of contact for patients, managing appointments, patient intake, and medical records while providing outstanding customer service. Your expertise in medical administrative support and familiarity with EMR systems will help ensure smooth clinic operations and a positive patient experience.

Responsibilities
Greet patients warmly and efficiently manage patient check-in and check-out processes
Schedule appointments using EMR (Electronic Medical Records)
Verify insurance coverage, perform insurance verification, and handle billing procedures including medical collection tasks
Maintain accurate medical records, review documentation, and ensure compliance with HIPAA regulations
Answer multi-line phone systems with professional phone etiquette, addressing patient inquiries promptly
Assist with medical intake procedures, including collecting patient information and updating health histories
Support office management tasks such as filing, data entry, and managing clinic supplies
Experience
Minimum of 1 year of medical office experience preferred (OB/GYN or women’s health experience strongly preferred)
Experience with electronic medical records (EMR) systems preferred (eClinicalWorks or similar systems a plus)
Prior experience in a receptionist or front desk role in a healthcare setting required
Knowledge of insurance verification, referrals, and basic billing processes preferred
Excellent computer skills including Microsoft Office suite
Ability to multitask and manage high call volume in a fast-paced environment
Bilingual abilities are a bonus to better serve diverse patient populations
Demonstrated customer service skills with a focus on patient care and office support
High school diploma or equivalent required
Dependable, punctual, and able to consistently work assigned schedule
Work Schedule
Monday–Thursday: 7:45 AM – 5:00 PM
Friday: 7:45 AM – 3:00 PM
Occasional overtime or schedule adjustments may be required based on patient volume and clinic needs
Join us to be part of a caring team that values professionalism, efficiency, and compassionate patient interactions. This paid position offers an opportunity to grow your career in a supportive healthcare environment where your skills make a real difference!

Please fill out our application: https://forms.gle/FW28Jc7hFxN3ktDf7
Pay: $16.00 - $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Education:
High school or equivalent (Required)
Experience:
Medical receptionist: 1 year (Required)
EMR systems: 1 year (Required)
Ability to Commute:
Bentonville, AR 72712 (Required)
Work Location: In person