Front Desk Medical Receptionist

Job Summary
We are seeking a dedicated, reliable and professional Front Desk Receptionist to join our busy practice. The ideal candidate will be the first point of contact for our patients, providing exceptional service in a fast-paced medical environment. This role requires strong multitasking skills, excellent communication abilities, great attention to detail and the ability to work well with your team members.

Duties
Greet patients, ensuring a positive first impression of the office.

Manage patient check-in and check-out processes efficiently.

Schedule appointments and maintain an organized calendar for healthcare providers.

Handle patient copays and deductibles.

Answer phone calls promptly, addressing inquiries or directing them to the appropriate staff member.

Daily office tasks, such as filing, faxing, and medical records as well as other clerical duties.

Maintain patient confidentiality in compliance with HIPAA regulations.

Qualifications
Previous experience as a receptionist in a medical setting is preferred.

Strong organizational skills with attention to detail in managing patient records and appointments.

Excellent interpersonal skills to provide outstanding patient service.

Proficient in electronic health record systems.

Ability to handle multiple tasks simultaneously while maintaining professionalism under pressure.

Join our team as a Front Desk Receptionist where you can make a meaningful impact on patient care while developing your skills in a supportive environment!

Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Ability to Commute:
Wilmington, DE 19808 (Required)
Work Location: In person