Front Desk Operations

Overview
We are seeking a dynamic and organized Front Desk Operations professional to serve as the welcoming face of our organization. This role is essential in creating a positive first impression for visitors, clients, and staff while ensuring smooth administrative and clerical functions. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills to manage multiple responsibilities efficiently. Your proactive approach will help maintain an organized, professional environment that supports our team’s success and enhances overall office operations.

Duties
Greet patients, clients, and vendors warmly, providing exceptional customer service and ensuring a positive experience from the moment they arrive
Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette
Handle front desk responsibilities such as checking in patients, managing appointments, and maintaining clear communications
Perform data entry tasks with high accuracy using computer skills, including Microsoft Office and Google Workspace applications
Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents and records
Support office management by coordinating calendar appointments, scheduling meetings, and managing time-sensitive tasks
Assist with clerical duties such as proofreading documents, preparing correspondence
Provide administrative support including copying, scanning, faxing, and managing office supplies to ensure operational efficiency
Offer customer support by addressing inquiries promptly and professionally via phone or email
Uphold high standards of professionalism in all interactions while maintaining confidentiality and data security
Requirements
Experience in administrative roles with strong clerical skills
Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Gmail, Calendar), and basic computer literacy
Experience operating multi-line phone systems with professional phone etiquette
Bilingual abilities are highly desirable to serve diverse client needs effectively
Prior experience as a dental or medical receptionist is a plus; personal assistant experience is also valuable
Strong typing skills with attention to detail for proofreading and data entry tasks
Exceptional customer service skills with a friendly demeanor and positive attitude
Ability to manage calendars efficiently and prioritize tasks effectively using time management techniques
Join us in delivering outstanding front desk operations that set the tone for our organization’s success! This paid position offers an engaging environment where your organizational talents and customer service expertise will make a meaningful impact every day.

Pay: $15.00 - $17.00 per hour
Benefits:
Employee discount
Paid time off
Retirement plan
Work Location: In person