full-time 6 days ago
Front Desk Patient Advocate (FDPA)
Compleat Kidz
Monroe, NC
18/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Perks & Total Compensation (Full-Time)
$18 an hour
Medical, Dental, and Vision Insurance
Pet Insurance
401(k) with company match
Paid vacation and holidays
Career growth opportunities
Supportive, team-oriented work environment
Who We Are
Compleat KiDZ is a network of pediatric therapy clinics dedicated to providing high-quality, compassionate care to children and their families. Our clinics are built on collaboration, professionalism, and a shared commitment to creating positive experiences for every family we serve.
About the Role
The Front Desk Patient Advocate (FDPA) serves as the face of the clinic and plays a vital role in delivering excellent customer service while supporting daily clinic operations.
Key responsibilities include:
Greeting patients and families with warmth and professionalism
Onboarding new patients and guiding families through the intake process
Managing and coordinating patient treatment schedules
Supporting billing processes and assisting with payment collection
Collaborating with clinical and administrative staff to ensure smooth clinic operations
Qualifications
At least 2 years of front desk or receptionist experience preferred
Strong multitasking and organizational skills
Excellent customer service and communication skills
Ability to pass a background check
Physical Demands
This role involves typical office-related activities, including sitting, standing, walking, using standard office equipment, and viewing computer or mobile device screens.
Disclaimer
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management reserves the right to assign or reassign duties and responsibilities at any time.
Compleat KiDZ is an Equal Employment Opportunity Employer and values diversity and inclusion in the workplace.
$18 an hour
Medical, Dental, and Vision Insurance
Pet Insurance
401(k) with company match
Paid vacation and holidays
Career growth opportunities
Supportive, team-oriented work environment
Who We Are
Compleat KiDZ is a network of pediatric therapy clinics dedicated to providing high-quality, compassionate care to children and their families. Our clinics are built on collaboration, professionalism, and a shared commitment to creating positive experiences for every family we serve.
About the Role
The Front Desk Patient Advocate (FDPA) serves as the face of the clinic and plays a vital role in delivering excellent customer service while supporting daily clinic operations.
Key responsibilities include:
Greeting patients and families with warmth and professionalism
Onboarding new patients and guiding families through the intake process
Managing and coordinating patient treatment schedules
Supporting billing processes and assisting with payment collection
Collaborating with clinical and administrative staff to ensure smooth clinic operations
Qualifications
At least 2 years of front desk or receptionist experience preferred
Strong multitasking and organizational skills
Excellent customer service and communication skills
Ability to pass a background check
Physical Demands
This role involves typical office-related activities, including sitting, standing, walking, using standard office equipment, and viewing computer or mobile device screens.
Disclaimer
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management reserves the right to assign or reassign duties and responsibilities at any time.
Compleat KiDZ is an Equal Employment Opportunity Employer and values diversity and inclusion in the workplace.
About Compleat Kidz
Compleat Kidz is the largest pediatric therapy provider in the Southeast, specializing in Applied Behavior Analysis, Autism Behavioral Therapy, Occupational Therapy, Physical Therapy, and Speech Therapy. Their highly-trained clinical team collaborates to support children with autism and developmental needs, creating a nurturing and progress-driven environment.