full-time 2 hours ago
Front Desk / Patient Care Coordinator
Anonymous Office
Thousand Oaks, CA 91360
50,000 - 52,000/yr
About the Practice
6 Team Members
Dentrix Software
Job Description
Benefits:
PTO and other great benefits
Continuous clinical and business training
Company-paid CEU’s
Company-paid MalPractice Insurance
401(k)
Bonus based on performance
Competitive salary
Health insurance
Paid time off
Training & development
Front Desk Coordinator – Be the Heart of Our Growing Chiropractic Clinic
Are you ready to be more than just a receptionist?
Step into a key role at our growing HealthSource Chiropractic clinic as the first point of contact for every patient; and the person who helps guide them through their journey to better health.
This is not a traditional front desk job. You’ll be the face of the clinic, a trusted guide for patients, and a critical part of helping people commit to and stay on their care plans while supporting the growth of a thriving practice.
If you’re people-focused, confident in communication, and excited about being part of a high-energy healthcare team, this is an opportunity to build a meaningful and financially rewarding career.
Why This Role Will Blow You Away
Competitive base salary of $52,000/year
Quarterly performance bonus up to $7,500 per quarter ($30,000/year)
Direct impact on patient care, experience, and clinic growth
Be the first impression and trusted guide for every patient
Structured system with clear goals and measurable success
Monday–Friday schedule with limited Saturday community events (4–6 per year)
Opportunity to grow into Lead Patient Care Coordinator or Office Manager
Your Mission
You are the hub of the patient experience—from first call to completed care plan.
Welcome every patient with warmth, professionalism, and confidence
Answer phones, schedule appointments, and manage the daily flow of the clinic
Conduct financial consultations and present care plans to new patients
Help patients understand their treatment options and commit to care
Support patient retention and visit plan compliance
Handle payments, insurance verification, and collections accurately
Maintain a smooth, organized, and positive front office environment
Support clinic marketing and community outreach efforts
How You Win (Bonus Structure)
You’ll earn a quarterly performance bonus based on clinic KPIs.
Tier 1 – $2,500 / quarter
Tier 2 – $5,000 / quarter
Tier 3 – $7,500 / quarter
Care plan acceptance rate determines your tier.
Once your tier is unlocked, you earn additional payout based on performance across 5 equally weighted KPIs:
New patient show rate
Patient retention / visit plan compliance
Collections & financial accuracy
Patient experience & online reviews
Administrative accuracy (scheduling, insurance, documentation)
What We’re Looking For
1–3 years of experience in customer service, medical office, chiropractic, dental, or high-end retail/hospitality
Strong communication skills and natural confidence with people
Comfortable discussing finances and guiding decision-making conversations
Highly organized with strong attention to detail
Positive, energetic, and able to multitask in a fast-paced environment
Tech-comfortable with scheduling systems and office tools
Team player who takes ownership and thrives on results
Why You’ll Love This Role
This is a chance to be at the center of a growing healthcare practice where your work directly impacts patients’ lives and the success of the clinic.
You won’t just be answering phones—you’ll be helping people take the first step toward better health, building long-term relationships, and playing a key role in a high-performing team.
If you’re driven, people-oriented, and want a career where effort translates into real financial reward and growth, we’d love to meet you.
Apply today and become the face of our HealthSource Chiropractic clinic.
PTO and other great benefits
Continuous clinical and business training
Company-paid CEU’s
Company-paid MalPractice Insurance
401(k)
Bonus based on performance
Competitive salary
Health insurance
Paid time off
Training & development
Front Desk Coordinator – Be the Heart of Our Growing Chiropractic Clinic
Are you ready to be more than just a receptionist?
Step into a key role at our growing HealthSource Chiropractic clinic as the first point of contact for every patient; and the person who helps guide them through their journey to better health.
This is not a traditional front desk job. You’ll be the face of the clinic, a trusted guide for patients, and a critical part of helping people commit to and stay on their care plans while supporting the growth of a thriving practice.
If you’re people-focused, confident in communication, and excited about being part of a high-energy healthcare team, this is an opportunity to build a meaningful and financially rewarding career.
Why This Role Will Blow You Away
Competitive base salary of $52,000/year
Quarterly performance bonus up to $7,500 per quarter ($30,000/year)
Direct impact on patient care, experience, and clinic growth
Be the first impression and trusted guide for every patient
Structured system with clear goals and measurable success
Monday–Friday schedule with limited Saturday community events (4–6 per year)
Opportunity to grow into Lead Patient Care Coordinator or Office Manager
Your Mission
You are the hub of the patient experience—from first call to completed care plan.
Welcome every patient with warmth, professionalism, and confidence
Answer phones, schedule appointments, and manage the daily flow of the clinic
Conduct financial consultations and present care plans to new patients
Help patients understand their treatment options and commit to care
Support patient retention and visit plan compliance
Handle payments, insurance verification, and collections accurately
Maintain a smooth, organized, and positive front office environment
Support clinic marketing and community outreach efforts
How You Win (Bonus Structure)
You’ll earn a quarterly performance bonus based on clinic KPIs.
Tier 1 – $2,500 / quarter
Tier 2 – $5,000 / quarter
Tier 3 – $7,500 / quarter
Care plan acceptance rate determines your tier.
Once your tier is unlocked, you earn additional payout based on performance across 5 equally weighted KPIs:
New patient show rate
Patient retention / visit plan compliance
Collections & financial accuracy
Patient experience & online reviews
Administrative accuracy (scheduling, insurance, documentation)
What We’re Looking For
1–3 years of experience in customer service, medical office, chiropractic, dental, or high-end retail/hospitality
Strong communication skills and natural confidence with people
Comfortable discussing finances and guiding decision-making conversations
Highly organized with strong attention to detail
Positive, energetic, and able to multitask in a fast-paced environment
Tech-comfortable with scheduling systems and office tools
Team player who takes ownership and thrives on results
Why You’ll Love This Role
This is a chance to be at the center of a growing healthcare practice where your work directly impacts patients’ lives and the success of the clinic.
You won’t just be answering phones—you’ll be helping people take the first step toward better health, building long-term relationships, and playing a key role in a high-performing team.
If you’re driven, people-oriented, and want a career where effort translates into real financial reward and growth, we’d love to meet you.
Apply today and become the face of our HealthSource Chiropractic clinic.