full-time 14 days ago
Front Desk Receptionist
Denali Family Dentistry
10160 Kenai Spur Highway, Kenai, AK 99611
18 - 22/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. In this role, you will serve as the first point of contact for patients and visitors, providing excellent customer service and ensuring smooth daily operations. The ideal candidate will be responsible for managing patient interactions, handling dental scheduling, and maintaining a welcoming environment. This position offers an opportunity to be an integral part of a professional healthcare setting dedicated to patient care and satisfaction.
Responsibilities
Greet patients and visitors warmly, creating a positive first impression.
Manage patient check-in and check-out processes efficiently.
Handle dental appointment scheduling, rescheduling, and cancellations accurately using the practice’s scheduling system.
Answer phone calls promptly, address inquiries, and direct calls to appropriate staff members.
Maintain organized patient records and ensure confidentiality of sensitive information.
Assist with administrative tasks such as filing, data entry, and managing office supplies.
Coordinate communication between patients and dental staff to ensure smooth workflow.
Ensure the reception area remains clean, organized, and welcoming at all times.
Support other front desk duties as needed to contribute to overall office efficiency.
Experience
Previous experience in a front desk or administrative role is preferred, especially within a healthcare or dental setting.
Strong organizational skills with attention to detail.
Excellent communication and interpersonal skills to interact effectively with patients and team members.
Proficiency in using scheduling software and basic computer applications such as Microsoft Office is desirable.
Ability to handle multiple tasks simultaneously while maintaining professionalism and composure.
A friendly demeanor with a commitment to providing outstanding customer service.
This position is an excellent opportunity for motivated individuals seeking a dynamic role that combines administrative responsibilities with patient interaction in a supportive environment.
Pay: $18.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
Employee discount
Paid time off
Work Location: In person
We are seeking a friendly and organized Front Desk Receptionist to join our team. In this role, you will serve as the first point of contact for patients and visitors, providing excellent customer service and ensuring smooth daily operations. The ideal candidate will be responsible for managing patient interactions, handling dental scheduling, and maintaining a welcoming environment. This position offers an opportunity to be an integral part of a professional healthcare setting dedicated to patient care and satisfaction.
Responsibilities
Greet patients and visitors warmly, creating a positive first impression.
Manage patient check-in and check-out processes efficiently.
Handle dental appointment scheduling, rescheduling, and cancellations accurately using the practice’s scheduling system.
Answer phone calls promptly, address inquiries, and direct calls to appropriate staff members.
Maintain organized patient records and ensure confidentiality of sensitive information.
Assist with administrative tasks such as filing, data entry, and managing office supplies.
Coordinate communication between patients and dental staff to ensure smooth workflow.
Ensure the reception area remains clean, organized, and welcoming at all times.
Support other front desk duties as needed to contribute to overall office efficiency.
Experience
Previous experience in a front desk or administrative role is preferred, especially within a healthcare or dental setting.
Strong organizational skills with attention to detail.
Excellent communication and interpersonal skills to interact effectively with patients and team members.
Proficiency in using scheduling software and basic computer applications such as Microsoft Office is desirable.
Ability to handle multiple tasks simultaneously while maintaining professionalism and composure.
A friendly demeanor with a commitment to providing outstanding customer service.
This position is an excellent opportunity for motivated individuals seeking a dynamic role that combines administrative responsibilities with patient interaction in a supportive environment.
Pay: $18.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
Employee discount
Paid time off
Work Location: In person
Requirements
• Administrative experience
• Medical scheduling
• Medical administrative support
• Computer operation
• Organizational skills
• Medical scheduling
• Medical administrative support
• Computer operation
• Organizational skills
About Denali Family Dentistry
Denali Family Dentistry, located in Kenai, AK, is committed to creating healthy and beautiful smiles. The practice's dedicated team provides personalized and gentle care to help patients make informed decisions about their oral health needs.