Front Desk Receptionist

Our team is a dedicated, to customer service. Patient experience and providing excellent patient care. Seeking Front Desk to help us continue to grow as a team.

Position Summary
Front Desk oversees daily front desk responsibilities and supports patient communication, scheduling, insurance verification, billing, and treatment presentation as needed. This is not an office manager position. Must have previous experience in dental field.

Key Responsibilities:
Arrive on time
Greet visitors and clients warmly, providing excellent customer service at all times
Manage multi-line phone systems, directing calls appropriately and taking detailed messages daily while completing front desk operations
Confirmation of appointments
Insurance verification
Billing
Maintain a professional appearance and uphold phone etiquette standards .

Communicate with patients and parents in a professional, informative, and compassionate manner
Detailed intake when a patient calls.

Present treatment plans as needed
Maintain organized schedules and ensure efficient patient flow
Build office schedule by working dedicated list of patients
Collaborate with a cohesive and supportive dental team
Assist with office management tasks such as clean environments duties ,supply inventory and general administrative support
Skills
Insurance Verification for PPO & Medicaid
Knowledge of PPO and Medicaid
Strong organizational skills with excellent time management abilities
Experience with multi-line phone systems and professional phone etiquette
Ability to handle data entry accurately and efficiently with high typing speed
Bilingual communication skills are highly desirable for diverse client interactions
Previous office experience in administrative or customer service roles preferred
Strong attention to detail with proofreading skills for correspondence and documents
Ability to multitask effectively in a fast-paced environment while maintaining professionalism
Batching and Billing dental procedures.

Support administrative functions including typing correspondence, supporting customer inquiries, and providing great customer service with patients and office support as a team
Qualifications:
Required: Customer service and we welcome all patients with a smile.

Ability to have patience with children.

Strong understanding of dental insurance verification or fast learner
Excellent communication and interpersonal skills
Highly organized, dependable, and professional
Pay: $15.00 - $20.00 per hour
Work Location: In person